One Toyota of Oakland

Wait time and left car filthy I’m sad to say after having good service is at one Toyota previously their service is gone significantly downhill. They took a very long time to even I’m sad to say after having good service is at one Toyota previously their service is gone significantly downhill. They took a very long time to even greet me at my vehicle and once I picked it up at the interior of my car was filthy as well a i’m sad to say after having good service is at one Toyota previously their service is gone significantly downhill. They took a very long time to even greet me at my vehicle and once I picked it up the interior of my car was filthy and my seat was stained with car grease. More

Excellent service I came it to ask about my uncoming lease end, Jason helped me out with a new lease on a newer model. He worked very hard to get me a low interest rate I came it to ask about my uncoming lease end, Jason helped me out with a new lease on a newer model. He worked very hard to get me a low interest rate and a monthly rate that was close to my last lease despite a lack of down payment. I am highly satisfy with Jason and his team. More

Excellent customer service Overall my experience at One Toyota of Oaklands service center was exceptional. Thankfully my service repair provider checked to make sure I had warra Overall my experience at One Toyota of Oaklands service center was exceptional. Thankfully my service repair provider checked to make sure I had warranty to cover my service repair cost. I appreciate the fact that he took the time to look into my coverage. More

Excellent service Well it’s a great customer service and nice workers everybody want to help you . You feel welcome in there and the dealer itself nice and clean an Well it’s a great customer service and nice workers everybody want to help you . You feel welcome in there and the dealer itself nice and clean and you see young people all over that works in there nice More

Will use One Toyota again A few years ago we had a very bad experience at One Toyota when looking for our new Sienna van. We ended up at another dealership further from home an A few years ago we had a very bad experience at One Toyota when looking for our new Sienna van. We ended up at another dealership further from home and got a better deal with none of the typical auto dealer B.S. involved in the car buying experience. Very soon after buying the van, we had a failure in the BSM system and brought it to One Toyota for warranty service and were told it would cost over $1000 to fix. We took it to the dealership that sold it to us and they said it was a warranty issue and fixed it for free. From then on, we only took the van to One Toyota for prepaid maintenance issues. Recently I blew a tire on Heggenberger within a mile on One Toyota and so asked to be towed there since maintenance was also due. Here's where our attitude shifted, thanks to our service advisor, Chase. He was able to get us a very fair prorated discount on a set of Michelins that should have lasted 60,000 miles but only made it to 29,000. Additionally, new front end struts were put on under warranty. Chase was also very available for questions and also really new his stuff when we asked questions about our 30 year old Land Cruiser which we also brought in the next day to be looked at. The only reason we brought the Land Cruiser in to One Toyota instead of the usual place was because of Chase and how accommodating and knowledgeable he is. Also a really nice guy. So, not sure what had changed to make One Toyota a place to return to and encourage recommendations to others, but please don't change! And give Chase a raise😁. More

Maintenance Yr services is excellent. They all very friendly. He speaks same language with me. I felt very warm and happy. He always give me detail and good a Yr services is excellent. They all very friendly. He speaks same language with me. I felt very warm and happy. He always give me detail and good advices. He is the only one I remember and satisfied. More

Best dealership I love this dealership, friendly, and very good customer service. Love the one price idea, hope they can keep up the good work, this is my second tim I love this dealership, friendly, and very good customer service. Love the one price idea, hope they can keep up the good work, this is my second time buy car from them. More

Lexus review Dealer gave very good explaination of the process and provide additonal help, the entire services was exceptional and welcoming. I would definitely re Dealer gave very good explaination of the process and provide additonal help, the entire services was exceptional and welcoming. I would definitely recommend Jacky as service provider to anyone. More

Good service Excellent service, friendly and knowledgeable staff. He explained everything and helped with things I was missing such as light bulbs I did not know a Excellent service, friendly and knowledgeable staff. He explained everything and helped with things I was missing such as light bulbs I did not know about. More

Under warranty .. free service.. but they charge me.. When i call Toyota they told me still have last free maintenance.. but they charge me $79 they told me it expired. Really never come back this dealer. When i call Toyota they told me still have last free maintenance.. but they charge me $79 they told me it expired. Really never come back this dealer.. More