
One Toyota of Oakland
Oakland, CA

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2,734 Reviews of One Toyota of Oakland
Leasing service Friendly atmosphere, reasonable prices , definitely recommend. Will be coming back for maintenance and other services. Test driving was exceptional. D Friendly atmosphere, reasonable prices , definitely recommend. Will be coming back for maintenance and other services. Test driving was exceptional. Dealers have good intentions for costumers. More
James provides superlative customer service! I bought my Prius in 2013, so my purchasing experience was great. Then, they started me out with a service package that helped me keep on top of main I bought my Prius in 2013, so my purchasing experience was great. Then, they started me out with a service package that helped me keep on top of maintaining the quality of my car. I appreciated the service department so much that I continued to take my car their for every 5,000 mile maintenance service, even after I relocated to Lake county, about 2.5 hours from the Bay Area. I have to say that all the service advisor have been excellent in their customer service rating, always going above and beyond to make sure that I had everything I needed for a successful maintenance visit. However, I have found James to superlative in his customer service; he listens carefully to my concerns, helps me understand exactly what is needed at each interval, makes sure I stay on top of the important details of each interval maintenance, and is so thorough (I am a details person) that each time I have had him as my service advisor I have experience calm and trust. I greatly appreciate a service department that inspires trust and confidence! More
About average I got a small scratch on the side of my car after the service. And since the employee made some mistake on the service I had last time; therefore, he I got a small scratch on the side of my car after the service. And since the employee made some mistake on the service I had last time; therefore, he gave me a free car wash this time. And the wash is like just watering the car and not even a wash. More
Excellent service What i love the most at Toyota One, is their employees, Always greeting you with a smile and with great attitude. The waiting time also is excellent What i love the most at Toyota One, is their employees, Always greeting you with a smile and with great attitude. The waiting time also is excellent they told it was going to take 2 to 3 hours but got my car before that! Trung was very polite and friendly! More
I am happy 😃 Customer service from Kyrell was excellent and courteous, I got the car that I really wanted, no pressure no stress and good interest rate. Thanks Customer service from Kyrell was excellent and courteous, I got the car that I really wanted, no pressure no stress and good interest rate. Thanks More
Great customer service I have no knowledge about cars and it bothers me when something feels different about my car. And i am glad that i can get professional and friendly s I have no knowledge about cars and it bothers me when something feels different about my car. And i am glad that i can get professional and friendly service everytime i come for my maintenance check. Robert Mcclure, listened to my concerns and made sure to provide answers. It made me feel secure and confident that my car is in good shape and I'm in good hands. More
Amazing Service, Caring Staff!! Juan Castaneda is the most optimistic and caring car salesman I have ever met, him and Kenny make a great team and truly represent what Toyota truly s Juan Castaneda is the most optimistic and caring car salesman I have ever met, him and Kenny make a great team and truly represent what Toyota truly stands for. Your service department is great and works fast as well. This dealership deserves Toyota’s stamp of approval! Thanks guys keep doing things the way you do them as they are amazing! More
Ask for Francisco, he is great!!! Great place to buy your new Toyota great inventory and friendly place for kids, just be aware of prices and discount against competitors review your Great place to buy your new Toyota great inventory and friendly place for kids, just be aware of prices and discount against competitors review your deal before say yes to it More
Easy peazy Itwasa smooth and easy car maintenance visit to One Toyota in Oakland. Easy access to the location, friendly and capable staff and a lyft shuttle to a Itwasa smooth and easy car maintenance visit to One Toyota in Oakland. Easy access to the location, friendly and capable staff and a lyft shuttle to and from my work location. Great experience! More
Oil filter and lube change Quick, thorough, and reliable service as always. Never had a problem with the work done on my car in their shop. 10-year-old Toyota still running smoo Quick, thorough, and reliable service as always. Never had a problem with the work done on my car in their shop. 10-year-old Toyota still running smooth thanks to their maintenace! More