One Toyota of Oakland

Repair or Purchase Albert was great, but follow up on his day off was bad. I tried to consider buy vs repair, but sales wasn’t responsive in time, Albert was great, but follow up on his day off was bad. I tried to consider buy vs repair, but sales wasn’t responsive in time, More

Excellent Very nice thank you good service please send this to.mr email not may phone this is my only comment thank you for the serbive Very nice thank you good service please send this to.mr email not may phone this is my only comment thank you for the serbive More

10000 miles check up I was able to get an appointment on the same day and when I arrived I went right in. My car was ready in about an hour. That makes me happy to know th I was able to get an appointment on the same day and when I arrived I went right in. My car was ready in about an hour. That makes me happy to know that they did not squeeze me in to get as many customers as they could then I have to wait beyond my appointment time. And I also liked that Robert remembered me from my last visit. More

Great Chase was great. He kept me informed and the car was ready in the time anticipated. I come to this location bc it’s close to my home. I cannot speak t Chase was great. He kept me informed and the car was ready in the time anticipated. I come to this location bc it’s close to my home. I cannot speak to pricing More

Incredible service! I felt like VIP. My entire experience having my Toyota Corolla serviced went extremely well. Kevin in your service department went above and beyond to make sure everyt My entire experience having my Toyota Corolla serviced went extremely well. Kevin in your service department went above and beyond to make sure everything went well. The best part is that he gave me a realistic expectation of how long the process would take. He kept me posted and covered all me questions and concerns about my car. I have almost 35 years in customer service and was pleasantly surprised to be working with a person like Kevin who knows how to treat a customer well. More

Great Experience Great Customer Service. Carlos was really nice and informative.. Toyota One of Oakland is by far the most advanced and has the best service. Thank you Great Customer Service. Carlos was really nice and informative.. Toyota One of Oakland is by far the most advanced and has the best service. Thank you! More

Good service and nice person I alway choose one toyota to do maintenance. Every time I come I get the good services. Jacky is the most nice person I met. He showed me the problems I alway choose one toyota to do maintenance. Every time I come I get the good services. Jacky is the most nice person I met. He showed me the problems for my car clearly, and gave me practical suggestions. More

Oil change and power seat not adjusting correctly Brandon the service advisor was great as far as fixing the problem so far it was not done. I hope that this is not a recurring problem where I have t Brandon the service advisor was great as far as fixing the problem so far it was not done. I hope that this is not a recurring problem where I have to keep bringing it back into the dealership. My time is valuable and if there is an issue it should be taken care. This is the main reason I left the ford store in san Leandro. More

I went for oil change, but it takes almost 3 hours To change oil it should not take 3 hours. I thought it will not take long , so waited in the lounge for 3 hours. If it takes 3 hours for oil change To change oil it should not take 3 hours. I thought it will not take long , so waited in the lounge for 3 hours. If it takes 3 hours for oil change with the same price in town, I don't prefer to return to your dealership for such service. Time is money, with in 3 hours I can make significant amount of money. More

Easy service experience Brandon was excellent. Went the extra mile to make sure I was informed and had everything I needed. He even looked at my service records to let me kno Brandon was excellent. Went the extra mile to make sure I was informed and had everything I needed. He even looked at my service records to let me know what to expect next More