One Toyota of Oakland

Sunroof exploded Chase took good care of the situation when the sunroof of my 2016 Tundra 1794 spontaneously exploded on the freeway. Toyota paid for the glass and I p Chase took good care of the situation when the sunroof of my 2016 Tundra 1794 spontaneously exploded on the freeway. Toyota paid for the glass and I paid the labor since it was out of warranty. More

Great service Mr Fritz kept me informed and worked diligently to ensure I received the best possible service. He was considerate and answered all my questions. Than Mr Fritz kept me informed and worked diligently to ensure I received the best possible service. He was considerate and answered all my questions. Thank you More

Great Service Alba was amazing. They need her customer service in the sales department and especially in the finance department. If it were not for her I would be g Alba was amazing. They need her customer service in the sales department and especially in the finance department. If it were not for her I would be giving the dealership one star is across the board, but dealing with her in the service department was a pleasure. More

Fantastic team These guys took great care of my Prius and let me know of software update. They were a pleasure to work with and have a really clean and comfortable w These guys took great care of my Prius and let me know of software update. They were a pleasure to work with and have a really clean and comfortable waiting area with good WiFi. More

Amazing It was a very good visit as always every time I come I look for Brandon he is very helpful and educated on the service he and one Toyota have availabl It was a very good visit as always every time I come I look for Brandon he is very helpful and educated on the service he and one Toyota have available for me. I look forward to working with him and the company whenever my car messes up again he made it easy. More

Customer Service Brandon was pretty helpful. With us waiting he made sure we were taken cared of. There was a couple of times we came in, in the past and my experience Brandon was pretty helpful. With us waiting he made sure we were taken cared of. There was a couple of times we came in, in the past and my experience wasn’t as good because the service advisor never called us to tell us our vehicle was ready but this time Brandon made sure he checked in with the updates. I grew up driving mostly nothing but Toyotas and with customer service like this I stand behind the Toyota brand both being reliable and it’s workers have great customer service. More

Toyota Prius Recall Service Had to bring in for recall. Very professional and polite. Provided Uber since it took longer than usual for software update. Provide great means of Had to bring in for recall. Very professional and polite. Provided Uber since it took longer than usual for software update. Provide great means of communication and called me when it was ready for pickup. Didn't waste my time staying and waiting. Uber servce from and to the dealer location was great and timely. Didn't try to sell me any other things and as much as I know somewhat of my car, the results and feedback were correct. No other things to do or try to tell me more than what it is. I liked that. Great service. More

Professional and helpful Brandon was helpful and very detailed in describing the work. He communicated well and did not try to impose unnecessary services. Free Lyft ride is a Brandon was helpful and very detailed in describing the work. He communicated well and did not try to impose unnecessary services. Free Lyft ride is a great option too. More

Great This was second time coming to this establishment and it’s overall staff and customer service has been phenomenal and would totally recommend and vis This was second time coming to this establishment and it’s overall staff and customer service has been phenomenal and would totally recommend and visit again. More

Best experience I’ve ever had at a dealership Best experience I ever had at a dealership. My sales person CHRISTINA CADENA was extremely helpful and patient. No pressure at all, made me feel welco Best experience I ever had at a dealership. My sales person CHRISTINA CADENA was extremely helpful and patient. No pressure at all, made me feel welcome and cared for. Made sure I left 100% happy and I would recommend anyone to this dealership. More