One Toyota of Oakland

very good service "The Lustine dealership has always been friendly and responsive. My service advisor is the best! He is pleasant, always is thorough and makes great re "The Lustine dealership has always been friendly and responsive. My service advisor is the best! He is pleasant, always is thorough and makes great recommendations. He follows up with the ongoing maintenance and keeps me advised concerning any issues and the time remaining for the work. Sales associates and the financial personnel are friendly and helpful; no real pressure to purchase, but obviously caring on an individual basis. More

Excellent Service Center! I purchased my 2014 Prius c here at One Toyota, and I have been coming here for service on it ever since then. I had a great purchase experience and n I purchased my 2014 Prius c here at One Toyota, and I have been coming here for service on it ever since then. I had a great purchase experience and now a great service experience for the past 4 plus years. Yesterday Trung was my service advisor. He was professional: knowledgeable, efficient, courteous, and kept me informed during the entire process. I saved on the minor service by having pre-purchased a service plan last year. Since my car has 45,000 Mike's now I requested 4 new tires and only paid $1 for the 4th tire due to a coupon that had been mailed to me. The service center arranged a free Lyft ride that took me to where I needed to be. They gave a card to me to arrange for a ride back, but I wound up being dropped off by a family member. i even had a free cup of hot tea and crackers as I waited later in their lounge. What a great place filled with great people! More

Great service I've been to many dealers but this one was actually there to help me find what I wanted and made me feel like I was with my friends very friendly I hi I've been to many dealers but this one was actually there to help me find what I wanted and made me feel like I was with my friends very friendly I highly recommend this dealer. More

Best for my needs They didn't sell me on things. They basically gave me recommendations on what was best for my needs. I look forward to using them again. They didn't sell me on things. They basically gave me recommendations on what was best for my needs. I look forward to using them again. More

Service I am happy for the service I received from one Toyota of Oakland on number of occasions especially the service department in general. I recommend to r I am happy for the service I received from one Toyota of Oakland on number of occasions especially the service department in general. I recommend to reduce the time of waiting to service our cars further More

I really liked I bought car yesterday from one of toyota oakland and i really happy for that i liked the price and interest was all so cool i really recommended this I bought car yesterday from one of toyota oakland and i really happy for that i liked the price and interest was all so cool i really recommended this place More

Chase gave outstanding service My 2013 Scion FR-S had a engine valve spring recall I took it Immediately to the closest Toyota Center. Chase was my service advisor for this whole or My 2013 Scion FR-S had a engine valve spring recall I took it Immediately to the closest Toyota Center. Chase was my service advisor for this whole ordeal and he did a very good job updating me telling me what was wrong with the car, the status of the car and, also provide a rental for me through out the whole repair. The repair wasn’t anything easy either they had to take the engine out which one of the mechanics also noticed the cam cover was touqued down to hard and was causing a oil leak due to it being serviced at a other Toyota location it was covered under their good guesture policy which would of costed me $937. If you guys are going to Toyota one in Oakland ask for Chase he’s goes beyond his duty to make sure you’re car gets back to you 100% He treated me better than my BMW dealership and that says something about there service -Carlos Concha More

Recall Toyota advised recall should take +/- 30 min. Made an appointment for 1000. Showed up 10 min early, and was told it would take 3.5 hours. Couldn't wa Toyota advised recall should take +/- 30 min. Made an appointment for 1000. Showed up 10 min early, and was told it would take 3.5 hours. Couldn't wait. Made appt for 0700 next day so as to be first in line. Showed up at 0655, got signed right in. Service still took 1hr + 45min. What's the point of making an appointment?? I felt like I was treated like a walk-in. Service writer was efficient and courteous. More

PERFECT I have always received #1 QUALITY CUSTOMER SERVICE. I would definitely recommend One Toyota to EVERYONE Brandon has always displayed exceptional ser I have always received #1 QUALITY CUSTOMER SERVICE. I would definitely recommend One Toyota to EVERYONE Brandon has always displayed exceptional service. He always goes above and beyond I’m forever appreciative. More

Prompt and great customer service. Robert and chase were very professional and their customer service were excellent. I love the prompt and quick service. Car was done right on time. Robert and chase were very professional and their customer service were excellent. I love the prompt and quick service. Car was done right on time. More