One Toyota of Oakland - Service Center

I came there for my scheduled appointment, an agent came to me and asked my name and the appointment time then he said 67 , I said 67 what? Again he said 67 , I said what 67 I don’t understand what you talk to me and asked my name and the appointment time then he said 67 , I said 67 what? Again he said 67 , I said what 67 I don’t understand what you talking about, he said mileage, I said that, I still don’t know what you talking bout, then he asked me: did you buy this car? I said why do you ask me like that, then he left and another agent came to me he took my keys and car for service and he repeated my cell phone number and he said that, the service will take one hour and I will get a call or text message when the car service is done. I waited for more then one and half hours in the waiting area, no body called or text me, then I checked my car it was parked outside of the service area, I asked the guy and he said that, the service is done, then I complained to the service desk that nobody informed me that my car is done, then they took out my keys from the desk and handed it to me, but at all no body contacted me at the time I was waiting there. More

The make me pay 250 and they told me that they was going to find out what going on with my vehicle and at the end of they day they make me pay the 250 and said that if I want to know the exact problem that to find out what going on with my vehicle and at the end of they day they make me pay the 250 and said that if I want to know the exact problem that I was going to pay 500 more that More

I was told that it would take 2 hours to replace my navigation screen so I told him I would wait. It only took them an hour and a half and I was so surprised when they backed up all of my information f navigation screen so I told him I would wait. It only took them an hour and a half and I was so surprised when they backed up all of my information for me on my new screen. I have never been disappointed when I went to One Toyota in Oakland I would recommend that to anyone that's buying a Toyota More

Great service and workmanship. Clean and very functional service center and show room. Service technicians very nice. Clean and very functional service center and show room. Service technicians very nice. More

This dealership has nice, helpful employees as well as a comfortable waiting area. I also like the fact that they are honest about what things your car may need and do not try to sell you more services than comfortable waiting area. I also like the fact that they are honest about what things your car may need and do not try to sell you more services than what is necessary. More

My 2nd service with One Toyota went smooth. Miki was very kind and was pretty accurate on when the vehicle was would be done. Overall, it was a good experience. Miki was very kind and was pretty accurate on when the vehicle was would be done. Overall, it was a good experience. More

Courteous,punctual and professional! Very good at answering questions. Also very good at explaining works to be done! Very good at answering questions. Also very good at explaining works to be done! More

One Toyota Service was very efficient and cordial. They were ready for me at my scheduled appointment time and my service representative was cordial and explained the process to me. They were ready for me at my scheduled appointment time and my service representative was cordial and explained the process to me. More

Wish I was invited to use Lyft for ride back to shop. I tried to use it and was not assisted in a timely manner so had to pay quite a lot myself. I tried to use it and was not assisted in a timely manner so had to pay quite a lot myself. More

Well, from my experience, it was 10 out of 10 from beginning to end . The reason is because they were very attentive from beginning to end. beginning to end . The reason is because they were very attentive from beginning to end. More