Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ontario Hyundai
Ontario, CA
1,131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,131 reviews
September 30, 2015
Best Experience Many great people at Romero to work with. The sales & finance people make it a stress free experience to get you in the car you want. We always come b Many great people at Romero to work with. The sales & finance people make it a stress free experience to get you in the car you want. We always come back to Romero when it's time to buy a new car. More
by GREG4168
Verified CustomerEmployees Worked With
Tracy Benjamin
September 29, 2015
Stress Free Sale Brian Webb was honest and straightforward while getting me an excellent deal. Everything went smoothly and didn't take as long as usual car purchases. Brian Webb was honest and straightforward while getting me an excellent deal. Everything went smoothly and didn't take as long as usual car purchases. More
by kgonzalez21
Employees Worked With
Brian Webb
September 28, 2015
Very knowledgeable Salesman Our Salesman Brian Poff was very knowledgable, and clearly understood our needs, and explained how well our purchase met those needs. This is the sec Our Salesman Brian Poff was very knowledgable, and clearly understood our needs, and explained how well our purchase met those needs. This is the second Mazda I have purchase this year from this salesman. He service level was the best. More
by Stephen C
Employees Worked With
Brian Poff, Brian Poff, Donnie Harris, Rocky Edwards
September 28, 2015
Great Service - No Pressure - Loved Toto Toto, our salesman was great and helpful. He had lots of patience and answered all our questions. The team worked with our budget and we were able to Toto, our salesman was great and helpful. He had lots of patience and answered all our questions. The team worked with our budget and we were able to trade in our car, which we still owed and even though we were upside down on the trade in, they made it work with a low down payment. They got us in a 2016 Hyundai Elantra!!! We need a second car, which we definitely plan to see Toto again. Xie Xie (thank you in Chinese) More
by maripozitaa
Employees Worked With
Toto, Brian M.
September 23, 2015
Great!! The staff was able to find the exact car for me and I love it!! Thank you for a great car buying experience!! I will definitely recommend Romero Hyu The staff was able to find the exact car for me and I love it!! Thank you for a great car buying experience!! I will definitely recommend Romero Hyundai to all my friends and family. More
by POLLYG912
Employees Worked With
Rocky Edwards, Geoff S., Danny A.
September 22, 2015
Brakes and Radiator Service/Warranty I always have a great experience with Romero's service team. Spenser is my service manager and has always been professional and takes that extra step I always have a great experience with Romero's service team. Spenser is my service manager and has always been professional and takes that extra step in making me feel comfortable whenever I take both my Mazdas there for servicing. Kudos to Spenser and Romero!! More
by Baldave Singh
Employees Worked With
Spencer Gilliand
September 21, 2015
Great Service Great customer service, good inventory, good pricing offered. good service plan. will recommend this place to other people. this place is worth a driv Great customer service, good inventory, good pricing offered. good service plan. will recommend this place to other people. this place is worth a drive to. More
by GAGANVET
Employees Worked With
Brian from Finance (do not know the last name), Nick A., Spencer Gilliand
September 16, 2015
Great experience A great dealership experience. There was no hard sales and the Toto allowed us to select the vehicle we wanted without any pressure. Everyone treated A great dealership experience. There was no hard sales and the Toto allowed us to select the vehicle we wanted without any pressure. Everyone treated us like part of the family and not just an up sale. More
by KANDJ909
Employees Worked With
Toto
September 16, 2015
2015 Hyundai Sonata Sport purchase I didn't know what to expect as I wanted to trade in my vehicle and purchase a 2015 model and had a great experience as they were able to accommodate I didn't know what to expect as I wanted to trade in my vehicle and purchase a 2015 model and had a great experience as they were able to accommodate what I was looking for. More
by MSANITA67
Employees Worked With
Danny - only been with dealership 2 months
September 12, 2015
Respected, welcomed and approached with kindness I would have to say that this is the first time I was treated as a person and not just a business transaction at a car dealership. The staff was polit I would have to say that this is the first time I was treated as a person and not just a business transaction at a car dealership. The staff was polite, patient and kind. I had no idea purchasing a car could be stress free and fun. I have had horrible experiences in the past at other dealerships where they play games and undermine my intelligence. At Romero, this is not the case. I highly recommend them! More
by AWD
Employees Worked With
Brian Webb, Donnie Harris, Desiree H.
