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Ontario Hyundai

Ontario, CA

4.7
1,098 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,098 reviews

July 02, 2015

In the rearview mirror. Brian W. made buying a car a no hassle pleasurable experience. He seemed enthusiastic about the product he sells which made us feel we chose the right More

by FJRIZCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Webb
Jul 13, 2015 -

Ontario Hyundai responded

Hi there, So glad to hear that Brian took care of you! Thank you so much for taking the time to share your experience. We hope that you are enjoying your car and if you have any questions or concerns, please feel free to contact Brian or any of our team members. Sincerely, Tanya D. Johnson Administrative Coordinator 909-457-3453 tanya@romeromotors.com

July 01, 2015

Patience There is a decent amount of accommodations for the customer even though the dealership under going construction currently. However, completion of all More

by JOYMOSTAFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SALEM
Jul 13, 2015 -

Ontario Hyundai responded

Thank you very much for taking the time to share your experience. We appreciate your feedback and it helps us to improve our processes. Thank you for your understanding where construction is concerned and please accept my apology for the prolonged paperwork process. Each situation is different, but it is never our intention to keep anyone here longer than necessary. Please feel free to contact me with any questions or concerns. We value your business! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

July 01, 2015

BEST CAR BUYING EVER I wish buying a new car had always been this positive . I was DREADING THIS .Thank you Brian Poff and Romero Motors Corp dealership. Dinah Osborne More

by O_DINAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Poff
Jul 13, 2015 -

Ontario Hyundai responded

Dinah, Thank YOU for trusting us, thank YOU for taking the time to submit a review, and thank YOU for your business! We value you and appreciate you! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

June 17, 2015

Hyundai Sonata By the time I had got to Romero Hyundai for leasing my new Sonata, I had already been to a few other dealerships. None of the other dealerships even More

by JEETS_SANDHU13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FARAH
Jul 13, 2015 -

Ontario Hyundai responded

Yes! This is what we love to hear---and it is what we strive for! I am so glad to know that you were treated well during your visit to our dealership! We value our customers and want you to always feel appreciated. We look forward to serving you in the future! Thanks for choosing Romero Hyundai! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453

June 17, 2015

Five star service and professionalism Dealt with the sales manager and his team, and they were courteous, professional, and prompt. We did not waste time haggling or passed around to numer More

by JOSHUAVOLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RIOS, Marina Rios
Jul 13, 2015 -

Ontario Hyundai responded

You're welcome! In fact, you're very welcome! Thank YOU for taking the time to submit a review and for choosing to do business with us!! Please feel free to contact us with any questions or concerns. Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

June 15, 2015

2015 Genesis Coupe Had a great experience here at Romero Hyundai! The staff was very knowledgeable and helpful throughout my entire sale! They were very patient with me More

by KIROLLESG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David F.
Jul 10, 2015 -

Ontario Hyundai responded

Congratulations, on the purchase of your vehicle. We truly appreciate the time you took to post a review about your experience at our dealership. We hope that you are enjoying your Hyundai Genesis and feel free to contact us with any questions or concerns. We value your business; thanks for choosing Romero Hyundai! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

June 10, 2015

Genesis Went in to look at the Sonata and decided on the Genesis. It was Memorial Weekend and they ere very busy, but the staff treated us with such curtesy a More

by PLSAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry M.
Jul 03, 2015 -

Ontario Hyundai responded

Thank you very much for taking the time to share your experience. The feedback you provided is invaluable! We hope that you are enjoying your car and we encourage you to contact us with any questions or concerns. Thanks for doing business with Romero Hyundai! Take care. Sincerely, Tanya D. Johnson Administrative Coordinator 909-457-3453 tanya@romeromotors.com

June 09, 2015

Fantastic Experience Brian Webb is a great representation of your dealership. Because of him you have a long time customer now. We will refer everyone to you. More

by JOEOCTRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Webb
Jun 18, 2015 -

Ontario Hyundai responded

Hello, Thanks so much for taking the time to post a review. We appreciate your feedback about your experience at our dealership and with Brian. We're honored to have you as a long-time customer and actually we consider you a part of the family! Please, do not hesitate to contact Brian, me, or any of our team members if you have any questions or concerns. Thanks for choosing Romero Hyundai Mazda! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

June 04, 2015

Costco certified Costco recommended this dealership and it is the only way I will buy my vehicles. I did have some black marks on the fabric by the sun roof that I not More

by AJSCARLET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Webb
Jun 04, 2015 -

Ontario Hyundai responded

Congrats on the purchase of your vehicle. Thanks for choosing our dealership to share in the car buying experience. When you have a moment, please give me a call to discuss the marks on the fabric. We value you business and your feedback. Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

June 02, 2015

Best car buying experience I have ever had! from the salesman Chase to the sales representative Brian everyone was really helpful and courteous. had absolutely no pressure to buy. overall a grea More

by Flexracing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Poff, Chase G.
Jun 02, 2015 -

Ontario Hyundai responded

Hello, Thank you for doing business with Romero Hyundai Mazda. I am pleased to learn that this was the "best car buying experience" you've had!! That is our goal--we want to make sure you are satisfied!! Please feel free to reach out to Chase or any of our team members with any questions or concerns about your vehicle. Take care, Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

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