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Open Road Acura of East Brunswick

East Brunswick, NJ

3.2
412 Reviews

1041 State Route 18

East Brunswick, NJ

08816

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412 Reviews of Open Road Acura of East Brunswick

December 05, 2012

Anthony was very good explaining the sales process and trade-in process for my 2009 Honda Pilot. I felt confident with him going through the entire process. Very helpful and did not push the vehicle on us More

by maben1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pinto
December 04, 2012

Visited in May and realized I couldnt afford the car I wanted. Said they would keep in touch if anything changes. Same salesman calls me begining of Nov and said were very close to the #'s we discussed i More

by abasis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Calie
Feb 07, 2013 -

Open Road Acura of East Brunswick responded

Dear Mr. Basis, Open Road Acura prides itself on being upfront with our clients and treating them with respect and integrity. Based on the conversation you had with your salesperson, there was reason to believe you may have had some equity in the vehicle you were currently driving. Because there wasn't equity, we were unable to get you to your desired payment. I'm sorry you were unhappy with the numbers that we presented to you but due to the negative equity in your vehicle, there was nothing we could do to get you to the payment that you desired. Sincerely, Cally Pivano Sales Manager

December 03, 2012

I found my experience to be very pleasant. My salesman, Mark Hurant, was thorough and helpful and the cars explained carefully and to my satisfaction. More

by bertg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
November 24, 2012

I purchased a CPO 2011 Acura in August of this year from another dealer. Unfortunately, 72 days later, Hurricane Sandy turned it into an aquarium. Fortunately, my insurance company paid me what I paid, less More

by edfrommetuchen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Young, Mike Piccolo
October 20, 2012

This is the second 2013 Acura RDX I purchased from Open Road Acura in the past three months. My salesman, Charlie Smith, in addition to being very knowledgeable about the vehicle, was very professional an More

by albkane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Smith
October 16, 2012

I have purchased/leased many vehicles and this was the easist, most pleasant experience. The salesman, Melvin Morales, did an excellent job in working to get the best price and the deal was finalized with More

by sreivich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Morales, Cally Pivano
October 05, 2012

My experience at East Brunswick was awesome, I just purchased my second TL from Melvin. Melvin service was top notched, their was no pressure sales tactic. I gave him a price and he came back with a ha More

by andre.decoteau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Morales and Michael Viscione
October 01, 2012

Had good leasing experience at the dealership, especially the sales person was very friendly explaining all my queries with patience. I would say over all it was a good experience. More

by vinukumarh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Santiago
September 26, 2012

Open Road, and Mateo, have earned highest ratings for enabling a stress-free car buying experience during which they demonstrated respect for the customer, and a desire to create a fair deal. More

by davidellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mateo
September 16, 2012

The facility was lovely & immaculate. We were greeted warmly & immediately. Everyone acted & dresssed in a very professional manner. We can't say enough about our salesman, Michael Messina. He More

by Matthew & Joan Corey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Messsina
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