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Open Road Honda

Edison, NJ

4.3
578 Reviews
Call Dealership (732) 839-4800

50 US Highway 1

Edison, NJ

08817

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578 Reviews of Open Road Honda

January 17, 2026

It was too busy. I made an appointment for 8:30am on a Thursday for a 15 minute recall. I got there at 8:25am and didn't leave until 10:30am. They fixed my recall but More

by Rza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Selover
Report | Print
Jan 19, 2026 -

Open Road Honda responded

Thanks for your feedback. We're glad your recall was fixed, but we're disappointed to see that your appointment took longer than expected. We'll use this feedback to assess opportunities to improve the customer service that we provide. If you have any additional notes you'd like to share, please contact me. Thanks, Gary Cohen - General Manager - 732-839-4853

January 16, 2026

Open road of Edison takes care of my Honda very well. Mira is my go to advisor because of her knowledge and experience More

by brikzz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mira Tepper, Kevin Rosa, RAHEEL MAHMOOD, VANESSA BUENO
Report | Print
Jan 19, 2026 -

Open Road Honda responded

Thank you for choosing Open Road Honda's service team! We will be sure to pass along your thanks to Mira for her hard work and expertise! See you next time!

January 15, 2026

I usually get stressed when going to car dealers so Im glad the folks at Open Road had were friendly. There was no sense of being rushed or forced into a decision. The rep Adham was great to work with! More

by bjku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adham
Report | Print
Jan 15, 2026 -

Open Road Honda responded

We understand that visiting a dealership can be stressful, and we're so happy we could put you at ease. Thank you for choosing Open Road Honda and for sharing your feedback about Adham! We hope you and your family enjoy your new hybrid SUV!

January 15, 2026

Very good and able to get quick resolution. It’s one of the best service center. More

by guru.swe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Jan 16, 2026 -

Open Road Honda responded

Thank you for the great feedback! We're glad you had a positive experience and were able to get a quick resolution. We appreciate you recognizing our service center as one of the best at Open Road Honda.

January 15, 2026

Mira made sure all the work was completed and the car was cleaned inside and outside beautifully! Thanks Mira. More

by sadafmoyeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mira
Report | Print
Jan 15, 2026 -

Open Road Honda responded

It's great to read your feedback about Mira! Thank you for choosing Open Road Honda!

January 15, 2026

Good service and attention. The workers are very friendly and are willing to answer any questions. More

by freddy.pellegrino07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Jan 15, 2026 -

Open Road Honda responded

Thank you for your kind words, Freddy! We're glad you had a positive experience with our friendly staff, who are always happy to help with any questions at Open Road Honda.

January 15, 2026

Very good service Christopher very helpful and understand what I explain to him thank you More

by aanis1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STANLEY MOE, WideWail Agency
Report | Print
Jan 15, 2026 -

Open Road Honda responded

Thank you for the positive feedback! We're glad Christopher was able to assist you effectively at Open Road Honda.

January 15, 2026

Great experience with Chris Melendez at this location. He helped me with my issue and addressed it. More

by Codyrod72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Melendez
Report | Print
Jan 16, 2026 -

Open Road Honda responded

Thank you for your great feedback, Cody! We’re happy to hear Chris Melendez was able to assist you and address your issue. We’ll be sure to share your kind words with him at Open Road Honda.

January 13, 2026

Service is very precise and accurate . to the time and appropriate price with clear quotation More

by Ronak G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jan 13, 2026 -

Open Road Honda responded

Thank you for your review, Ronak! We’re glad you appreciated the accurate service, clear pricing, and timely work at Open Road Honda.

January 13, 2026

Every thing was very good except the valet parking person he was very very rude he has an attitude problem More

by Ali Elsayed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WideWail Agency
Report | Print
Jan 16, 2026 -

Open Road Honda responded

Ali, I'm really disappointed to hear about your valet parking experience. We pride ourselves on courteous service, and it sounds like we fell short here. If you're open to discussing this further, please reach out so that we can address the issue properly. Thank you, Gary Cohen - General Manager - 732-839-4853

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