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Open Road Honda
Edison, NJ
577 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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577 Reviews of Open Road Honda
December 28, 2025
First time at this dealership. The layout of the facility and building signage is a little confusing but once I found the service drop off, things went well. My service was a first The layout of the facility and building signage is a little confusing but once I found the service drop off, things went well. My service was a first time oil change which I requested based on the maintenance minder. I stayed at the dealership while the work was being done. The oil change took an hour and 1/2 which was as advised More
by Jch0708
Employees Worked With
Service advisor
December 12, 2025
Service was done very quick and efficient. Mira is very polite and friendly, hope she will be my service advisor in future. Thank you Mira! Mira is very polite and friendly, hope she will be my service advisor in future. Thank you Mira! More
by teresa.suchcicki
Employees Worked With
Mira Tepper
September 20, 2025
Worst experience at Openroad Honda in Edison. Purchased CRV in March 2025 and 6 months later a piece broke off from the trunk, I waited 3 hours to be told that I had to come back the next day to Purchased CRV in March 2025 and 6 months later a piece broke off from the trunk, I waited 3 hours to be told that I had to come back the next day to replace the part. 2 weeks later the same part broke indicating that the part was not the issue. I went in for a scheduled appointment just to be told that my advisor was not there, nor was the technician, so I was told that they not help me and to call my advisor to schedule another appointment after I took off a day from work for this appointment. Going through this with a 6 month old vehicle, so I say poor customer service and poor manufacturing. Don’t buy Honda and don’t go to Open Rad Honda. More
by Bevstaar
Employees Worked With
Service dept
June 21, 2025
I had a horrible experience at Open Road Honda in Edison. I took my Pilot in for a timing belt and water pump replacement, which cost me $800. But just three weeks after the service, the car stalled on the r I took my Pilot in for a timing belt and water pump replacement, which cost me $800. But just three weeks after the service, the car stalled on the road. I had to tow it and spent $1,000 to replace the alternator. Then, a couple of months later, it stalled again in a parking lot, and I had to tow it once more, this time spending another $1,000 to replace the starter. I was told everything was fine after the initial service. To make matters worse, since then, my mileage has dropped from 17 MPG to 14 MPG on local drives. More
by rmurari009
Employees Worked With
Mike Colombo
