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Open Road Honda
Edison, NJ
575 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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575 Reviews of Open Road Honda
December 28, 2025
First time at this dealership. The layout of the facility and building signage is a little confusing but once I found the service drop off, things went well. My service was a first The layout of the facility and building signage is a little confusing but once I found the service drop off, things went well. My service was a first time oil change which I requested based on the maintenance minder. I stayed at the dealership while the work was being done. The oil change took an hour and 1/2 which was as advised More
by Jch0708
Employees Worked With
Service advisor
December 12, 2025
Service was done very quick and efficient. Mira is very polite and friendly, hope she will be my service advisor in future. Thank you Mira! Mira is very polite and friendly, hope she will be my service advisor in future. Thank you Mira! More
by teresa.suchcicki
Employees Worked With
Mira Tepper
September 20, 2025
Worst experience at Openroad Honda in Edison. Purchased CRV in March 2025 and 6 months later a piece broke off from the trunk, I waited 3 hours to be told that I had to come back the next day to Purchased CRV in March 2025 and 6 months later a piece broke off from the trunk, I waited 3 hours to be told that I had to come back the next day to replace the part. 2 weeks later the same part broke indicating that the part was not the issue. I went in for a scheduled appointment just to be told that my advisor was not there, nor was the technician, so I was told that they not help me and to call my advisor to schedule another appointment after I took off a day from work for this appointment. Going through this with a 6 month old vehicle, so I say poor customer service and poor manufacturing. Don’t buy Honda and don’t go to Open Rad Honda. More
by Bevstaar
Employees Worked With
Service dept
June 21, 2025
I had a horrible experience at Open Road Honda in Edison. I took my Pilot in for a timing belt and water pump replacement, which cost me $800. But just three weeks after the service, the car stalled on the r I took my Pilot in for a timing belt and water pump replacement, which cost me $800. But just three weeks after the service, the car stalled on the road. I had to tow it and spent $1,000 to replace the alternator. Then, a couple of months later, it stalled again in a parking lot, and I had to tow it once more, this time spending another $1,000 to replace the starter. I was told everything was fine after the initial service. To make matters worse, since then, my mileage has dropped from 17 MPG to 14 MPG on local drives. More
by rmurari009
Employees Worked With
Mike Colombo
February 04, 2025
Brought a used Camry there,service was good happy with that.BUT it’s been two months and I still haven’t received my plates.been patience called countless times to avail.just get transfer from extension t that.BUT it’s been two months and I still haven’t received my plates.been patience called countless times to avail.just get transfer from extension to another to live person feb 4 th been 2 months no plates.gor my other Honda try 22 and my wife Toyota sasone we had the plates in 3 weeks,here 2 months no plates no answer. Ummm. Very strange More
by Elisnorth
Employees Worked With
Not sure I think Roberto andothe gentleman did paperwork
October 19, 2024
Open Road Honda made getting a new lease very easy. I've been with Honda since 2019 and this is my 3rd Honda. I usually go to North Jersey to return my lease but, this will be my new place moving forwa I've been with Honda since 2019 and this is my 3rd Honda. I usually go to North Jersey to return my lease but, this will be my new place moving forward. Sergio was my salesperson and not only was he professional, but he was transparent and honest. I was so hesitant to even step foot into a dealership, I thought I was going to get into another lease and roll over, over $10k into a new lease but Sergio, Jason, and Wanyela all worked together, back and forth with the bank to figure out what they can do for me, to get into a new car, and not have to roll over all that negative equity into the new lease. This is why I felt so comfortable and safe with Sergio, Jason, and Wanyela. They cared about my finances and he knew a way to get me into a new lease with the monthly payment I wanted to be around. They work great as a team! I love my new Honda Prologue! Sergio picked a great car for my family and I. My daughter is in love with the panoramic roof and my dogs have enough space to walk around, I can't thank them enough! Thank you Sergio, Jason and Wanyela! More
by Stephanie Palad
Employees Worked With
Sergio, Wanyela, Jason
