Open Road Honda

Have got my money back They gave me hard time first, but then they gave me my money back. So I am taking my BAD review back. (DEALER RATER.COM) They gave me hard time first, but then they gave me my money back. So I am taking my BAD review back. (DEALER RATER.COM) More

I visited this dealership to purchase a 2010 Honda Accord and was deeply disappointed wth their attitude and service. The sales associate, Abdul Fraser, was rude and disrespectful. He not only did not take and was deeply disappointed wth their attitude and service. The sales associate, Abdul Fraser, was rude and disrespectful. He not only did not take our business seriously, he ridiculed and laughed at us. In addition, he was not willing to negotiate a fair price for the car. He said: "I feel sorry for you." Overall, a horribe customer service and sales experience. Pricing is not bad, but they simply do not understand the concept of respect and fairness. More

I wanted to highlight the excellent experience I had at Open Road Honda. They provided me with superior quality of service at an exceptional price. Mr Rafique the General Sales Manager made himself avail Open Road Honda. They provided me with superior quality of service at an exceptional price. Mr Rafique the General Sales Manager made himself available to me. The Salesman I worked with Tejas and Matthew were professional and helpful. Open Road was honest and kept to its word and was very transparent about everything. This is my second interaction with them. The first was for a honda pilot lease for my friend. He is also pleased with them. More

I went to Open Road Honda to get a new Honda CR-V. The sales man refused to give a test drive. He only agreed after his manager asked. The sales options were ridiculous. The sales man and his manager, sales man refused to give a test drive. He only agreed after his manager asked. The sales options were ridiculous. The sales man and his manager, Tom were very unfriendly and felt like didnt want to sell a car to me. It seemed like they were hoarding me seeing a single woman trying to buy a car and they were trying to give me a bad option. The sales person did email after a week to see if was still interested in buying the car. I went to Planet Honda after that and bought the car from them. The sales staff was realy good there. Overall, I would not go to or recommend Open Road Honda again. Thank you! More

Bad dealership. I was ready to buy that night, but walked out. I felt as if everything was a double-talk scam. I couldn't understand what the price of the vehicle actually was. I was shown a piece of pap out. I felt as if everything was a double-talk scam. I couldn't understand what the price of the vehicle actually was. I was shown a piece of paper with numbers scribbled all over it by 2 different people in 2 colors of ink. Circles, arrows, + signs, and ++ signs all over the page. When I asked for a copy I was told they were not allowed to give it to me. NOT ALLOWED TO GIVE THE CUSTOMER A WRITTEN QUOTE ?!!! I asked whether they had 0% financing like Toyota had, and was told yes. Later, the price of the car went way up and I was told it was to cover the cost of 0% financing. I stayed way after I decided not to buy at that dealership just to see how ridiculous things could get. I bought the next day at DCH Academy Honda, they were great. More

Tommy t lied about everything , tried to scam u into buying car n then when it was time for finance department told u price had to be raised because of hidden features that were never brought out. Ha buying car n then when it was time for finance department told u price had to be raised because of hidden features that were never brought out. Had u there for hours n hours thinking that u had a deal to find out that they couldnt do it . im talking 7 hours not just a few. Wouldnt recommend this dealership to no one other staff inside wasnt even friendly either. More

They are very arrogant, dont feel good. No respect to the customers at all. They took away my credit card, and did not give back to me. They played tricks on a sale car, which is actually not on sale at all. customers at all. They took away my credit card, and did not give back to me. They played tricks on a sale car, which is actually not on sale at all. They charge very high documentation fee, which is not reasonable. I feel threatened when I try to get my card back. More

I went in to look at a Honda Pilot EX. They had one I wanted, but I wasnt just ready to buy it then. I todl him I would have to come back in a few weeks. They kept telling me that it will be gone,so I li wanted, but I wasnt just ready to buy it then. I todl him I would have to come back in a few weeks. They kept telling me that it will be gone,so I like others said I would take my chances. I came back a month later, and the truck was still there! When I came back this time, I asked him to run the numbers and give me the estimate. When he came back, the numbers were so high, I was not interested at all. Then he kept saying that he can lower my payment, but the down payment will have to increase. At that point, the sales person actually asked me if how I would pay for the vehicle tonight! He asked cash, credit or check. I said I wasnt planning on paying for it because the price was high, but if they could get my payment to what I wanted it to be, I would then pay via check. Would you believe the sales person had the xxxxx to ask me, "Would you be able to go to the computer on line and show me that you have the money in your checking account?" I was so shocked that he had asked me that, like he didnt believe I had the money.. and I just left! More

Worst salesmanship ever. Its hard to understand whether these people really want to sell their cars. I visited other dealerships before coming here and had a good idea what prices are being offered elsewh these people really want to sell their cars. I visited other dealerships before coming here and had a good idea what prices are being offered elsewhere. Open Road Honda quoted me a high price and argued that there is not way other dealerships could be lower. I asked Vito's manager whether he would beat a quote from another dealer. He agreed but after showing him an official quote from another dealer he blew me off and implied that I was lying. This is the worst dealership ever. They were very rude and unprofessional. The cars are overpriced and there are too many salesman that have nothing to do. Go to another dealer! More

I went there to purchase my first new car. The salesman was such a braggart about how he was the top salesman (something I can care less about). I did end up purchasing the car, but when I met with financ was such a braggart about how he was the top salesman (something I can care less about). I did end up purchasing the car, but when I met with financing, "oops, she forgot to adjust the number to the bargained amount, and had it at original MSRP price." THankfully I checked my numbers before I agreed to it. I feel anyone else could've had the wool pulled over their eyes. I got the warranty. Signed for everything. When I was presented with my car, I was given one remote key and one valet key. I was supposed to have 2 remotes and one valet. Long story short, my salesman, Justin aka Jay Johnson had lost the key, and although I called and left numerous messages at the desk, for ONE MONTH he did not respond to anyone. I just got my second key TODAY, 1.5months after I bought the car, and that was through talking to managers, who were very helpful. (I think they just didn't want an irate customer). Otherwise, as far as service, and other people, they were all friendly and helpful. More