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Open Road Subaru
Union, NJ
87 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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87 Reviews of Open Road Subaru
August 09, 2021
Loved this place. Had the best salesperson- Ebelin and she was so helpful. She helped me through every step. She was patient and punctual. They aren’t like other dealers trying to push you to make a sale. she was so helpful. She helped me through every step. She was patient and punctual. They aren’t like other dealers trying to push you to make a sale. Going back to lease an Impreza for my daughter. Love my 2017 Forrester I bought in June 2021. Highly recommend this place. More
by Lisaathan
Employees Worked With
Ebelin Martinez
Helpful August 04, 2021
Love this dealership!!!!! I just leased my 2nd Subaru Crosstrek from Jenna at Open Road and couldn’t be more pleased. Jenna is not only knowledgeable but she was very patient with me. She went out of Crosstrek from Jenna at Open Road and couldn’t be more pleased. Jenna is not only knowledgeable but she was very patient with me. She went out of her way to help me decide which vehicle was best for me. More
by Jerseymom
Employees Worked With
Jenna Bullaro
August 04, 2021
My salesperson, Jenna Bullaro helped me through buying my first new car! It was so easy! Thank you Jenna & Open Road Subaru! I will be back! first new car! It was so easy! Thank you Jenna & Open Road Subaru! I will be back! More
by Dylan Fischer
Employees Worked With
Jenna Bullaro
July 13, 2021
I had the most pleasant experience with this dealership! Rj was the dealer that helped me and made my process much easier. Great customer service! I definitely recommend! Rj was the dealer that helped me and made my process much easier. Great customer service! I definitely recommend! More
by Ashley
Employees Worked With
Rj
July 13, 2021
After shopping around everywhere else I stumbled across this location where RJ was extremely helpful! I will recommend this place for your next car. I loved how patient he was with making sure I make the b this location where RJ was extremely helpful! I will recommend this place for your next car. I loved how patient he was with making sure I make the best decision for my vehicle for my family and me. More
by Jai Nicole
Employees Worked With
RJ
May 25, 2021
BUYER BEWAREthe people here are absolutely horrendous. BUYER BEWARE the people here are absolutely horrendous. when i first came here the sales guy treated me like i was inconveniencing him. Then i wanted BUYER BEWARE the people here are absolutely horrendous. when i first came here the sales guy treated me like i was inconveniencing him. Then i wanted to buy the car so we told them i was getting a loan from my bank and i was supposed to pick up the car today because they were fixing my tires so i called to see if it was fixed, and they told me they sold it after i put 500$ down to hold it for me. this is the last place i would recommend. this dealer does not do safety inspections on used cars - my boyfriend discovered a bubble in the side wall with a hole in it but the car passed a “safety check”. The salesman also informed us that they do not fuel their used cars, we were told it’s the customers responsibility to buy their first tank of gas. More
by evaschwartz
Employees Worked With
charles brown. the GM
May 10, 2021
Dave was an absolute pleasure to work with. I was at other dealerships getting a hard sell where Dave was easy to talk to and made sure we were able to get the car we wanted for an affordable price-no p other dealerships getting a hard sell where Dave was easy to talk to and made sure we were able to get the car we wanted for an affordable price-no pressure. He answered all my questions, explained everything clearly, and was able to negotiate a good price with management- excellent car buying experience. Ask for Dave when you go- he won't let you down-guaranteed. More
by rangers009
Employees Worked With
Dave Thal
March 15, 2021
Charles brown provided excellent service We got the car Charles brown provided excellent service We got the car we wanted and he processed the paper work quickly and effectively we always get good service Charles brown provided excellent service We got the car we wanted and he processed the paper work quickly and effectively we always get good service at the Subaru dealership open risd More
by Lynaunion
Employees Worked With
Charles Brown
February 22, 2021
Lied about extended service plan. Claimed it covered service "just like Audicare" - it does not. Web site claims "covers wear and tear" - it's incredibly misleading. Their plan explicitly excludes mos service "just like Audicare" - it does not. Web site claims "covers wear and tear" - it's incredibly misleading. Their plan explicitly excludes most items viewed as wear and tear, but then they brag that if the item isn't excluded they will include it if there is wear and tear. I like my car, I just wish car sales people weren't all crooks. Next car will be a Tesla just to not have to deal with lying sales people. More
by Legacy buyer
Employees Worked With
Phil
January 03, 2021
Just purchased a used Subaru Forester for my girl friend. This is my second purchase from Open Road Subaru and I can’t say enough about how easy they make you feel and the sales person Ebelin Martinez was th This is my second purchase from Open Road Subaru and I can’t say enough about how easy they make you feel and the sales person Ebelin Martinez was the best! ( again, I purchased my step daughters car from Ebelin ) Even the management people made us feel comfortable and pressure free. Just another excellent purchase at Open Road Subaru! Thanks again Open Road Subaru Adam Albrecht More
by Adam.Albrecht
Employees Worked With
Ebelin Martinez
