Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Orange Buick GMC
Orlando, FL
3,205 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,205 reviews
June 19, 2018
NewCARLover I have been in a sticky situation for a while credit wise. I was forced to purchase a vehicle from a buy here pay here and thought I would be stuck in I have been in a sticky situation for a while credit wise. I was forced to purchase a vehicle from a buy here pay here and thought I would be stuck in the vehicle forever. Melisa at Orange Buick GMC made everything change. She was beyond patient, helpful and knowledgeable. She went above and beyond to make sure even though I was not in the best position to buy I was treated like the rest of the buyers. She did not judge nor get discouraged with my situation, instead she listened and educated me and helped me coordinate everything to make my purchase happen. I am beyond pleased with her as well as the whole process that came with the rest of the staff. She is a rockstar and not your typical sales person. I will recommend her and Orange Buick and will come back for my future purchases!!! More
by emwj1220
Employees Worked With
Melisa Rundberg
June 19, 2018
Awesome customer service I usually dread going to car dealerships. But, I could not of had a better experience. My sales person made all the difference. She patient and kin I usually dread going to car dealerships. But, I could not of had a better experience. My sales person made all the difference. She patient and kind hearted. . It reflects how the company is ran from the top down. More
by VSTREET1963
Verified CustomerEmployees Worked With
Sven Reiter, Melisa Rundberg
June 18, 2018
False information (Edit: Dealer going to correct) We purchased a used vehicle there and they told us there was no warranty left so they sold us on an 3rd party extended warranty. We were taking delive We purchased a used vehicle there and they told us there was no warranty left so they sold us on an 3rd party extended warranty. We were taking delivery the next day and was going to pay our down payment that day as well. They had already funded it, even before our deposit, and would not cancel the warranty. Come to find out there is still a factory warranty remaining on the vehicle. Also, they use Auto Check. I would recommend getting them to supply you with a CarFax report as well. It shows things the Auto Check did not. This post is more about the finance manager and Sales manager. Our salesman Matt was fine. Got a call on 6/19 that dealer is going to remedy this issue with us and change the loan to reflect no extended warranty and reducing our monthly payment. Will update again if it falls through. More
by MIKE.GAWLIK
Employees Worked With
Santiago Rojas, Sven Relter, AJ Stark , Matt Aiken
June 18, 2018
Very happy with my service. Codi was very friendly, provided great customer service, and serviced my car in a timely manner. He was also helpful with assisting with me with my r Codi was very friendly, provided great customer service, and serviced my car in a timely manner. He was also helpful with assisting with me with my rebate form. More
by SHILEMAN
Employees Worked With
Codi Rose
June 14, 2018
great experience People do there job with enough dedication to make it easier for you. No pushing to spend more, which is surprising, probably because I had specific v People do there job with enough dedication to make it easier for you. No pushing to spend more, which is surprising, probably because I had specific vehicle in mind. Multiple random questions to different workers were answered quickly and correctly. Melisa did great job in general: top work attitude plus detailed knowledge about specific vehicle. Thank you More
by ANTONLELYAVIN
Employees Worked With
Melisa Rundberg
June 13, 2018
Greece on my headliner visor and Sterling wheel I got more work to clean. My car now because service tech seems to put their filthy hands all over the interior of my car I got more work to clean. My car now because service tech seems to put their filthy hands all over the interior of my car More
by Alexander101
Employees Worked With
Oyhwr
June 13, 2018
Battery replacement (under warranty) My initial inquiry was to the parts department as I wasn’t sure who would handle a battery replacement. From the operator answering my call, to parts, My initial inquiry was to the parts department as I wasn’t sure who would handle a battery replacement. From the operator answering my call, to parts, to the service department, I was treated fairly and in a professional manner and in a timely fashion. I made an appointment with service and appeared prior to my scheduled time as I had only the battery and not the vehicle. Mr. Rolon greeted me and assessed my situation and with the kind assistance of Mr. Santiago, collected my discharged battery, had it tested, and replaced it from stock. Everyone involved with my situation was personally and professionally kind and efficient. More
by timimarkham
Employees Worked With
Matt Rolon , THOMAS SANTIAGO, Nia Dariso
June 13, 2018
Unable to solve vehicle issues My truck service light keeps coming on and service replaces and repairs . As soon I leave light comes and return for some other problem they fix. 2500 My truck service light keeps coming on and service replaces and repairs . As soon I leave light comes and return for some other problem they fix. 25000 miles and I'm ready to switch dearlerships More
by DENNISTILLMAN4
June 13, 2018
Great people and service Very nice people and competitive pricing clean facilities plus free tire roatation for as long as I own the tires on purchased....wonderful experience Very nice people and competitive pricing clean facilities plus free tire roatation for as long as I own the tires on purchased....wonderful experience and I would recommend More
by gregoryfrancisfagan
Employees Worked With
Jake Grinstead
June 13, 2018
Excellent. Everyone was nice and the service was top notch. I went in due to a broken brake light and service was completed quickly with a smile. Everyone was nice and the service was top notch. I went in due to a broken brake light and service was completed quickly with a smile. More
by ZETAFYI1
Employees Worked With
THOMAS SANTIAGO
