Orange Buick GMC

I liked them so much, I flew down to buy a car! Look. I spent 5 weeks looking for one specific type of used car in Atlanta, Georgia. I'm in real estate sales, and know how it is to juggle lookers an Look. I spent 5 weeks looking for one specific type of used car in Atlanta, Georgia. I'm in real estate sales, and know how it is to juggle lookers and prospects vs serious people. I was a serious buyer, as I don't have time to just "look and look" for cars. I expanded my search to include 500 miles, and noticed my desired car on their website. What prompted me to call is that the photos pointed out some minor flaws of the car. I appreciate honesty, and it does save time if you can see flaws in a picture up front. Africa Garcia (Guest Relations) answered my call, and I could not believe the quality of service she gave compared to some in-person experiences that I received at some dealerships in Atlanta! I told her I wanted to know some specifics about the car, and if answered, I would fly down and look at it the next day. She said that if I did not hear back within 30 minutes to call her back again. She called me and placed me with Andre Fredrick--who was professional, personable, and honest. It was 30 minutes before closing when I first called, but Andre called back ON HIS WAY HOME and systematically answered my questions honestly and quickly. He did not try to "sell" me. He said I had the right guy for my situation, and he could not have been more correct! I told him I planned to fly down the next day if the car's condition sounded worthy of doing so. I asked a couple of more questions, and though he was on his way home for the night, he TURNED AROUND, went back to the dealership, and actually DROVE THE CAR WHILE ON THE PHONE, answering a specific question that required him to do this. How many salesmen do you know who would do that--and AFTER closing time?!! As he walked back into the dealership, he determined the vehicle would be transferred to another dealer the next day, and said he got all the keys, so I could fly down confidently knowing the car would be there. Happy with the experience, I told him I would book my flight. Next day, I flew down with a return flight booked just in case I did not purchase, and was greeted by Andre Fredrick, who again calmly presented the amazing car (already pulled out and ready for my arrival--cleaned and everything)! He never rushed me. I had been up since 3:30am, as my flight was at 6am, and he slowly guided me through the process...in a different state...in a city I did not know...I keep cars, and have not purchased another since 2009, so his direction was invaluable to me. I appreciated it very much. I was paying cash, so the processing with the finance department (kudos to Santiago) was quick and professional as well. Even during that part of the transaction, Orange GMC handled my OUT of STATE titling & everything else for me. Never felt pushed to do anything. At the end, Andre made sure everything was great with the car, and in the end, sent me off to Atlanta one happy (but tired) buyer! I'm really loving my car and the purchase experience with Orange GMC. Worth the trip, and a pleasure to do business with these guys. Would purchase other vehicles from them (particularly Andre), and will recommend them to my friends because I was treated as a friend (unexpected). Totally satisfied with the car, but more satisfied with the experience to write this review of Andre and all the fine people at Orange GMC. Just wish they were in Atlanta, but they know how to handle outsiders very well! Bravo, Orange GMC! And kudos to Andre, Africa, and Santiago for another success story. More

Nice, comfortable vehicle purchase experience Jay treated us with respect - he LISTENED and ANSWERED with honesty. We drove over two hours to buy from here rather than at our local dealerships. B Jay treated us with respect - he LISTENED and ANSWERED with honesty. We drove over two hours to buy from here rather than at our local dealerships. Being treated like human beings means something. An excellent buying experience. More

Outstanding experience Orange GMC makes it easy and a pleasurable experience. 1. Online search led me to their dealer for a 2017 with 30k miles priced right 2. Phon Orange GMC makes it easy and a pleasurable experience. 1. Online search led me to their dealer for a 2017 with 30k miles priced right 2. Phone call to dealer advised to click ‘trade on value’ on their web page. 3. I did my homework I knew the trade value and resale value of the car I was purchasing. I had kbb value, they had two similar cars on their lot that I was trading in so I had their resale data and their value for my trade in from their web page. I knew the current interest rates for the loans 4. Dealer. I was greeted by Jay Lafferty he was personable and professional jay knew the car I was interested and had my trade value papers in hand. I loved the car on the test and jay was knowledgeable on the car features. 5 negotiations. Jay and I chatted she listened and agreed with the facts and figures from the research and I gave him my fair price figures and he went to work. 6 The deal. Jay worked hard on this purchase. He met with his manager as they valued my trade in. They came in lower due to my check engine light being on. We discussed options and we settled for just $300 less than the fair price I had offered. 7. Financing with Sven. He was profession and straight forward. He offered an interest rate I could not believe a full point less than I expected. Thank you Sven. He lined me up with a bumper to bumper warranty for 100k miles! I feel like I Was treated with professionalism and they worked hard to earn my business with a very fair price on the car, my trade, and financing rate. I feel at ease with the warranty because I purchased a used car that appears perfect but we never know what’s down the road! Thank you Jay and Sven for a great car and great experience! Mike S More

Excellent Experience Jay was a great salesman. He has a pleasant personality which made the whole experience less tense. Going in with a questionable trade, I was able t Jay was a great salesman. He has a pleasant personality which made the whole experience less tense. Going in with a questionable trade, I was able to stay under budget with my down payment and I am very happy with my car! More

Pleasnat experience Melisa R was great to work with. There was no pressure and she was very down to earth. Helped us through the entire process to meet our needs. Sven in Melisa R was great to work with. There was no pressure and she was very down to earth. Helped us through the entire process to meet our needs. Sven in finance was very down to earth and made what is usually a tedious step enjoyable. More

Acadia Purchase Melissa Rundberg did a great job. Very polite and professional and was patient as we went through the process. We had deal on paper with another deal Melissa Rundberg did a great job. Very polite and professional and was patient as we went through the process. We had deal on paper with another dealership and she was a big part of the reason we chose to buy from Orange Buick GMC. My wife loves her new Acadia so we feel that we got the right vehicle. More

Excelent customer treatment and attention to detail. Very kind, caring and professional treatment in the sales and service departments. Meron is very nice and professional and a pleasure to deal with, a Very kind, caring and professional treatment in the sales and service departments. Meron is very nice and professional and a pleasure to deal with, as well as Sven. More

Excellent care from Meron and Joe Rossi. My experience was professional,attention to details and enjoyable. I was handled with care by everyone I met. Thank you for making the process a wonde My experience was professional,attention to details and enjoyable. I was handled with care by everyone I met. Thank you for making the process a wonderful one. More

Customer oriented service Chris Jones and Janet Carmenatty helped me and my wife buy a car to replace one that I lost in an accident. Chris stayed late even though we arrived Chris Jones and Janet Carmenatty helped me and my wife buy a car to replace one that I lost in an accident. Chris stayed late even though we arrived at closing time, took us for a test drive and answered all our questions. His courtesy and professionalism are a credit to his team and to the dealership. Thanks and Merry Christmas - ours will be, in part because of you. More

Meron is amazing Orange Buick is an awesome dealership. Meron was very knowledgeable with every vehicle I asked about. I am very pleased with my choice of the Acadia. Orange Buick is an awesome dealership. Meron was very knowledgeable with every vehicle I asked about. I am very pleased with my choice of the Acadia. I would definitely recommend Orange Buick & Meron to everyone I know.. More