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Orange Buick GMC
Orlando, FL
3,206 Reviews
Orange Buick GMC puts forward an amazing range of new, and used Buick and GMC vehicles like the amazing all-electric Hummer EV, Buick Encore, Envision, Enclave and Avenir lineup; GMC Acadia, Terrain, Sierra Truck, Canyon Yukon and Denali and AT4 lineup. We provide a wide range of today’s top used cars and trucks in both new and pre-owned condition. Our pre-owned cars have been fully inspected and reconditioned to ensure that you get the car you deserve, as well. We offer a free AutoCheck on all of our pre-owned inventory as well. "Best Price the First Time. We shop Orlando, so you don't have to!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,206 reviews
May 06, 2013
Came into dealer for a specific car on the web site. For. 2010 model, it was as excellent as the web description said and then some. Justin McCarthy was the best sales person I've ever had on a car lot. Aft 2010 model, it was as excellent as the web description said and then some. Justin McCarthy was the best sales person I've ever had on a car lot. After my test drive and trade appraisal, Roger Menn joined in the sales experience. He helped tremendously with assisting me in getting the best loan rate my credit score warrants, a 2.39%. I think they must have changed staff a I had a poor experience at this lot a year ago but I believe in giving a business a second chance to correct issues. Both Justin and Roger definitely made this visit great and I'm now driving a fantastic 2010 Cadillac. Thank you Justin and Roger!!!! More
by Examineman
May 06, 2013
I came into dealer for a Cadillac 2010 liste don the web site and it was as excellent as the web description said and then some. Justin McCarthy was the best sales person I've ever had on a car lot. After m site and it was as excellent as the web description said and then some. Justin McCarthy was the best sales person I've ever had on a car lot. After my test drive and trade appraisal, Roger Menn joined in the sales experience. He helped tremendously with assisting me in getting the best loan rate my credit score warrants, a 2.39%. I think they must have changed staff as I had a poor experience at this lot a year ago but I believe in giving a business a second chance to correct issues. Both Justin and Roger definitely made this visit great and I'm now driving a fantastic 2010 Cadillac. Thank you Justin and Roger!!!! More
by Examineman
May 05, 2013
Roger from Orange Buick GMC was extremely helpful. He got us an amazing price for an amazing car. We really appreciate his great service and friendliness. Definitely going to return and recommend to everyone us an amazing price for an amazing car. We really appreciate his great service and friendliness. Definitely going to return and recommend to everyone. Thanks! (: More
by Kfaylun
Employees Worked With
April 30, 2013
From the moment I called I was greeted with such a warm vibe from Janet. Very sweet person to talk with and gave me all the information I was seeking. I was originally interested in one car but once gettin vibe from Janet. Very sweet person to talk with and gave me all the information I was seeking. I was originally interested in one car but once getting there and seeing the lot, I fell in love with my new VW Jetta! Very well priced! All of there cars are already priced at the best possible deal and you can tell! I was greeted by the sweetest and funniest salesman ever, Steve Williams! Such a delight to have him walk me through the whole buying experience as this was my first time. Over the past weekend I had gone to several dealerships and I'm so glad I turned my back on those and came to Orange Buick GMC! Sven Reiter worked so hard with Steve to get me in to this VW I fell in love with and as close to my budget as they could! I have NO credit under my belt but they got me approved! They worked magic for me and I am forever grateful and will never go to another dealership ever again! This is HOME when it comes to car shopping! Thank you to all the members and staff that helped me through this experience! Excellent job!!!! I LOVE MY NEW CAR!!!!! More
by Mommy5912
Employees Worked With
Steve Williams, Sven Reiter, Janet Carmenatty
April 29, 2013
What an AWESOME experience!!! After getting the bait and switch deal from three other local dealers, meeting Tim Cook was a lifesaver. I have bought A LOT of new cars in the past years. This was by far the switch deal from three other local dealers, meeting Tim Cook was a lifesaver. I have bought A LOT of new cars in the past years. This was by far the best transaction I have ever had. Never any pressure, never pushy, and did EXACTLY what they said they would when they said they would do it. You are treated like a real person, not just a number or dollar amount. I would definitely reccomend this dealership to anyone and will be my first stop when looking for another car. Thanks to Tim Cook and the crew at Orange Buick GMC you guys rock!!! More
by EvanGardner
Employees Worked With
Tim Cook, Sven Reiter
April 16, 2013
We purchased a used car today April 16,2013 at Orange Buick GMC and our salesman, Mr. Roger menn was extremely helpful and courteous his assistance in purchasing our car. Buick GMC and our salesman, Mr. Roger menn was extremely helpful and courteous his assistance in purchasing our car. More
by ibweav
Employees Worked With
March 31, 2013
Our search for a new Buick had started about one month ago, as most people we were shopping around, for the right car and price...once we decided on Orange Buick we began with Mr. Jason Pike....Jason was ago, as most people we were shopping around, for the right car and price...once we decided on Orange Buick we began with Mr. Jason Pike....Jason was very knowledgeable and has a excellent customer service attitude...in this day and age that is a loss art....once we had agreed on a price and vehicle with Jason we headed out to the dealership....once arriving we were meant by Roger Menn who greeted us with a smile and WELCOME TO ORANGE BUICK GMC....he introduced us to Jason and then Roger handled all the required details from then on....we cannot say enough about Roger and his EXCELLENT customer service...he explained step by step as to how all the paper work would go and then showed us all the ins and outs about the vehicle....Marc in the business office was very friendly and outgoing as he moved right along on the paper work....In closing we would recommend Orange Buick to anybody we know that is looking for a vehicle...They make car buying FUN AND ENJOYABLE Thanks again Jason and Roger.....Steve and Sharon More
by ssmiller0348
March 28, 2013
I went To Orange Buick with the intentions of purchasing a new vehicle. I specifically went to Steve Williams as I purchased my last vehicle from him, and he was referred to me from My familly, who has purc a new vehicle. I specifically went to Steve Williams as I purchased my last vehicle from him, and he was referred to me from My familly, who has purchased approx 5 or 6 vehicles over the years from him. He showed me numerous vehicles and spent plenty of time with me. He did not have the exact vehicle I wanted so he told me he would get it in a few days from another dealer. After a few days I called him, he told me to come in and he would work something out. After I get there, the vehicle he tried to put me in was over the budget I wanted to spend, He played with some numbers and tried to make it apppear as it was in the price range. When I get in with the Financing guy they were again way over the budget I had given my self. The Finance guy called Steve back in the office and Steve then told me that he would get something for me in a few days, Due to the fact that he was trying to up grade me for a bigger sale. While I was waiting a few days, I went to Carl Black Buick and was shopping around. Come to find out at Carl Black my credit score was much higher, I got more money for my trade in, half the interest rate, and a better price on the same vehicle. A few weeks later I get the letter from the credit company stating what my credit score really was. MY score matched exactly what Carl Black told me it was. I was amazed that Steve Williams and Orange Buick would flat out Lie about my credit score, and totaly take advantage of me after knowing that my family and myself were loyal customers to the dealership as well as Steve. Do not purchase a vehicle from Orange Buick. Carl Black is a much further drive for me however it saved me several Thousand dollars, it was well worth the trip. More
by rkugler
March 27, 2013
I brought my car in for a simple 30k mile service and I ended up getting a new car. Both Bill Murdock, in the service center and Steve Williams, salesman, were great to work with. I did have a small issu ended up getting a new car. Both Bill Murdock, in the service center and Steve Williams, salesman, were great to work with. I did have a small issue and everyone at the dealership handled it immediately and I could not be more happy or pleased with the service I receive when I come to the dealership. I would recommend this dealership to anyone looking to purchase or lease a vehicle. It was a simple process with no games and I felt good when I left! More
by mseelos
March 06, 2013
We had a pre approved loan and a car selected. The dealership did not honor the loan because of a fee they had to pay the bank. No fault of ours. Instead they tried to up sell us into another "new" ve dealership did not honor the loan because of a fee they had to pay the bank. No fault of ours. Instead they tried to up sell us into another "new" vehicle we did not want and finance us with their bank. I will never do business with a company that claims to accept certain loans from certain lenders for the "free customer" leads they get but do not honor the loans. This is why dealers have a bad reputation for their unscrupulous business practices. They wasted three hours of our day. Don't waste your time here! More
by travelbug88
Employees Worked With
Andre, Jason Pike
