Orange Buick GMC

Erin was friendly, honest, and forthcoming with the entire process. He made no promises he could not follow through on, and exceeded my expectations both in customer satisfaction and product knowledge entire process. He made no promises he could not follow through on, and exceeded my expectations both in customer satisfaction and product knowledge. The vehicle itself is well designed and well appointed inside and out. For a car in this price range, I could not find a better overall package of luxury and performance. The process went quickly and smoothly. Every question/comcern I had was addressed in a prompt and professional manner. More

We first called to make surew that there were vehicles to be seen and test drove. Mike was very pleasant on the phone and gave great directions. Steve, mike and sven stayed almost 2 hours after closing to be seen and test drove. Mike was very pleasant on the phone and gave great directions. Steve, mike and sven stayed almost 2 hours after closing to find us the truck we wanted for the price we wanted. The entire experience was positive , up front and honest. We will go back to see Steve Williams again More

Ricardo is excellent. He listens to the customer, address areas of inerest/concern and follows up to ensure resolution to the satisfaction of the customer. Steve Williams is awesome! Car salesman address areas of inerest/concern and follows up to ensure resolution to the satisfaction of the customer. Steve Williams is awesome! Car salesman in the industry should take lessons and be required observe Steve's sales philosophy. I entered Orange GMC on Friday in the early afternoon. I had researched the vehicle online and was aware of the vehicle options ad benefits. I mearly wanted to see the selection on the lot (2 specific vehicles from the website) and take a test drive. Steve spent 2 hours with me that day and I had been very clear in my first 5 minutes of speacking with him that I was not planning to make a purchase or at least 30 days. I returned the folling Friday and purcashed an Arcadia. I purchased from Orange Buick because of Steve's pleasant yet very knowledgable sales philopsohy and Ricardo's calm non harrassing approach. At no point was I ever "harrassed" or "talked down to" during my 7 total hours in the dealership. More

I visited Orange Buick GMC for research. I had no intention of buying. After browsing a few stickers, Steve approached me. I made it clear that I wasn't going to buy today, yet he still helped me, intention of buying. After browsing a few stickers, Steve approached me. I made it clear that I wasn't going to buy today, yet he still helped me, and gave me even more information than I could have imagined. While he could have found a way end our conversation as there were other people on the lot, he made me feel like I was the only person in the dealership. We sat and talked about why certain options are available on some trim options and not, and found the right combination of trim and options for me. While its too early to tell whether or not Orange Buick GMC will be the dealer I buy from or if they will offer the best price, they are certainly on my short list. Steve made me feel comfortable in my decision. I would certainly feel comfortable buying from him, and based on my time there I would certainly recommend Orange Buick GMC to others! More

He was extremely knowledgable. And everyone was very friendly and nice. And we appreciate the work that was done to make our experience a great one. Great job.... The location is close to us. I would re friendly and nice. And we appreciate the work that was done to make our experience a great one. Great job.... The location is close to us. I would recommend anyone to go and check out vehicles from this location More

I went to Robert Cicero yesterday for my AC, hoping it was just a freon recharge. I have a whole in the condenser, which I was told would cost $816 + tax. The service check alone was $55, too bad I couldn was just a freon recharge. I have a whole in the condenser, which I was told would cost $816 + tax. The service check alone was $55, too bad I couldn't have applied that to the service. A friend went to his trustworthy garage, and they told him the job would only cost $375 + tax. Do the math, that's $441 difference, more than the cost of the initial service! The part itself is only about half that, so Orange Buick GMC is trying to rip you off! Since Saturn's closing I cannot find a dealer whom I trust. I've never been treated more royally, and felt like I was a valued family member as with Saturn. I've been unemployed for some time, and I need to save all the unnecessary expenses I can, just like us all. Guess who won't be coming back? Oh yeah, and I'm out 55 bucks! Hopefully people aren't getting ripped off on cars too, but that can be researched easier. More

This is the seventh or eighth Buick we have owned. We have purchased all of them with Steve as our agent. When we return we ask for Steve because he is friendly, but also knows the cars and now knows us have purchased all of them with Steve as our agent. When we return we ask for Steve because he is friendly, but also knows the cars and now knows us. He goes out of his way to find a suitable vehicle for us and then gives us a detailed orientation with all the new and the remaining features. He is patient with us and makes a strong effort to give or find answers to all our questions. We feel free to discuss all our concerns with him and even to discuss our considerations in front of him. When we get down to the bare knuckle pricing, he usually makes several trips to the higher officers to give consideration to our offers. We know he works for Orange Buick, but we have always come away with the feeling he is working to help us get the best deal available. Our contact with other sales personnel has been limited, but in our casual association, they all seem friendly and considerate. We will not deal with anyone else as long as Steve is there, but if he leaves, we would not hesitate to try someone else. And the service department always takes good care of us. More

just bought a 2011 GMC Terrain FWD. Those 2 men that we dealed with are very acommodating! looking forward to work with them again in the near future. They are really friendly and very patient in answering dealed with are very acommodating! looking forward to work with them again in the near future. They are really friendly and very patient in answering our tons of querries. keep it up Guys more power to Orange Buick GMC. More

Thank you to Rudy and OrangeBuickGMC again for all of your patient and knowledgeable help on Saturday (January 22, 2011) when we purchased our 2011 Enclave. My wife had many complimentary things to say your patient and knowledgeable help on Saturday (January 22, 2011) when we purchased our 2011 Enclave. My wife had many complimentary things to say about Rudy when she first visited the dealership on Friday for a test drive, by herself. I truly appreciate that he was kind and helpful to her. Not all would be, sadly, in my experience. When we came in to test drive again, and ultimately purchase, on Saturday Rudy patiently went over all of the various options, providing us with many helpful recommendations to consider. In my experience with purchasing cars, most are not as willing to assist to the level Rudy did. All together, our experience on Saturday was nothing less than superb. The Enclave is the first American car that I have ever purchased. Thanks to Rudy, it has been the best experience I have ever had in purchasing a car (and, I've purchased many in the past couple of years alone). We were sincerely impressed with Rudy and OrangeBuickGMC, and we look forward to years of enjoying this car and having it serviced at OrangeBuickGMC. One other note, which I should mention, relates to the finance department experience. I simply could not believe how smooth and comfortable an experience we had. Very quick, very informative. Most importantly, no high-pressure sales of add-ons. We were given every option available by the finance department (for add ons), but not pressured into considering them. The effect for me was that I actually did consider them (though, ultimately, I turned them down). In the past, where I've had high pressure attempts to buy all the add-ons (I won't name the dealership names, but they advertise heavily in this area), I simply shut down and just wanted to leave. Quite the opposite effect on Saturday, and I greatly appreciated it. I apologize that I cannot currently remember the gentleman's name who assisted us in finance; but, please tell him thank you as well. He made this the most enjoyable finance experience at any dealership. More

Have purchased 2 new Buick Enclaves for the 2nd time at this dealership,also 2 other buicks during the last 8 years. I started buying Buicks on Dec 73 so I go back quite a ways. The Service dept. has been this dealership,also 2 other buicks during the last 8 years. I started buying Buicks on Dec 73 so I go back quite a ways. The Service dept. has been nothing but outstanding especially Robert Cicero & Tom Santiago. Walter Harris has been my sales rep for most of my purchase & has been extremely helpfull. The body shop is also a super operation with great folks & quality work that is hard to beat. My name is Mike Rubin & I highly recommend this dealership for all ones automotive needs. More