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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

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April 20, 2022

Always a pleasure having my service done here. They are up front and always fair. Glenn was great to work with and we love how comfortable their lounge was. We wouldn’t have our vehicle service do More

by erika.ceballos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glynn Doughty
April 18, 2022

Orange GMC needs to open a satellite closer to lake mary and sanford for maintenance needs. I find it weird how a Ferrari and Porsche dealerships are closer to my house than a GMC one. Every other manufact More

by michome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Quick and friendly service-I won't go anywhere else to have my Encore serviced. More

by elizabethaolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Garcia Espendez
April 17, 2022

Excellent Service, Staff very friendly, Dealership is very clean and comfortable. Waiting area is very nice and accommodating. Would highly recommend this dealer for all your service needs. More

by Rbabcock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Garcia Espendez
April 17, 2022

Customer Service is ABSOLUTELY HORRIBLE! !! These folks need to work on their people skills. NEVER AGAIN!!! More

by Jpecora16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn Dzengeleski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Orange Buick GMC responded

Thank you for bringing this to our attention. I would like to get more details, if you can call me at 407.291.8110 - Mike Richardson, Fixed Operations Manager.

April 17, 2022

I’m disappointed the work you did did not resolve the problems.the air conditioner still goes off More

by ANGVILCHES
Recommend Dealer
No
Employees Worked With
Nelson Garcia Espendez
Apr 22, 2022 -

Orange Buick GMC responded

Thanks for the outstanding rating. It is obviously frustrating to have mechanical issues. Please feel free to call me at 407.291.8110 - Mike Richardson, Fixed Operations Manager.

April 15, 2022

The original service rep, I can’t remember his name was horrible. The last guy Glenn that I was passed to was pleasant and nice. But unfortunately, I will never go back there due to the experience I had wi More

by Signedbypete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glenn Dzengeleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Garcia Espendez, Glynn Doughty
Apr 22, 2022 -

Orange Buick GMC responded

Happy we could get this ironed out and hoping to earn your business again in the future, should the opportunity present itself. All the best!

April 14, 2022

Checked out all my concerns, with changing the oil and tire rotation. I double checked and they were definitely rotated. More

by NSHIVMANGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Garcia Espendez
April 13, 2022

The service department especially Robert proved outstandng service on my vehicle. Couldn't have been more pleased. The body shop is a whole different story. More

by depapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2022

I am extremely satisfied with work done to my car . I have Cadillac XT5 THAT I had service by your dealer and had the same results. I had extremely dissatisfying experience in a Cadillac and Dodge de More

by ejge27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, James and Omar , Nelson Garcia Espendez
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