2,095 Reviews of Orange Buick GMC - Service Center
Always a pleasure having my service done here. They are up front and always fair. Glenn was great to work with and we love how comfortable their lounge was. We wouldn’t have our vehicle service do They are up front and always fair. Glenn was great to work with and we love how comfortable their lounge was. We wouldn’t have our vehicle service done any where else. Thank you Orange Buick GMC family. You are the best of the best! More
Orange GMC needs to open a satellite closer to lake mary and sanford for maintenance needs. I find it weird how a Ferrari and Porsche dealerships are closer to my house than a GMC one. Every other manufact and sanford for maintenance needs. I find it weird how a Ferrari and Porsche dealerships are closer to my house than a GMC one. Every other manufacturer is represented within a 30 minute drive except GMC. As for the service, oil, trans, rear end, recalls, belt tensioner bearing and oil usage complaint were dealt with properly. The loaner vehicle arranged on the phone prior to arrival was not in the computer. It was resolved quickly. The system that shows where in the process your vehicle is in, is not reliable. I checked online and saw my yukon was listed as done. I arrived 45 minute later only to be told no, it will be another hour or two, the tech is doing the tire rotation. My complaint about that was met with a "yea that happens sometimes." More
Excellent Service, Staff very friendly, Dealership is very clean and comfortable. Waiting area is very nice and accommodating. Would highly recommend this dealer for all your service needs. very clean and comfortable. Waiting area is very nice and accommodating. Would highly recommend this dealer for all your service needs. More
Customer Service is ABSOLUTELY HORRIBLE! !! These folks need to work on their people skills. NEVER AGAIN!!! !! These folks need to work on their people skills. NEVER AGAIN!!! More
The original service rep, I can’t remember his name was horrible. The last guy Glenn that I was passed to was pleasant and nice. But unfortunately, I will never go back there due to the experience I had wi horrible. The last guy Glenn that I was passed to was pleasant and nice. But unfortunately, I will never go back there due to the experience I had with the first customer service rep, nor would I recommend them More
The service department especially Robert proved outstandng service on my vehicle. Couldn't have been more pleased. The body shop is a whole different story. outstandng service on my vehicle. Couldn't have been more pleased. The body shop is a whole different story. More
I am extremely satisfied with work done to my car . I have Cadillac XT5 THAT I had service by your dealer and had the same results. I had extremely dissatisfying experience in a Cadillac and Dodge de I have Cadillac XT5 THAT I had service by your dealer and had the same results. I had extremely dissatisfying experience in a Cadillac and Dodge dealer . After an outstanding experience with the Cadillac I asked if my Dodge could be serviced at your dealer and I have another OUTSTANDING service experience. The manager that ok the work and service Mr. Mike and James I have no way to tell them how much I appreciate there help and changing the way I felt about the service at car dealers. Finaly a please that I can trust. I will like to recognize the superb job done by Technician Omar for finally solving the issues with my car after many years of expensive and poor service recieved in the Dodge dealer which will never get my business again. My recommendation of your SIMPLY THE BEST TEAM will be in my conversation at all times. Thank a million. More