Back

Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

Sort by
June 25, 2020

Excellent work Speedy service. When I have had problems, their issue and resolution has been as much as could be asked for. My only complaint that when the labor More

by Les1146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Service is generally good but I've been waiting months for a part and dont know when it will come in. I cannot open my window and radio won't turn off when car is turned off. How can there be no parts? More

by CHALSO123
Recommend Dealer
Yes
Employees Worked With
Glenn Dzengeleski
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Quiet and efficient I used the concierge service for pick up and drop off. All went smoothly, standard service was done, no problems. This is a great dealership. More

by ted22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Lafferty
June 25, 2020

It was easy to set the appointment and I was taken on time. Service was completed in a reasonable time period. Entire experience was painless. More

by BRANDNERG
Recommend Dealer
Yes
Employees Worked With
Sven Reiter, Laura Cottom
June 25, 2020

Never ordered parts, no call backs Took my 2018 Terrain in for a recall and a service engine light. Was told that they would have to order a part. Part was never ordered, and after 8 at More

by kyle.edmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Cottom
Jul 14, 2020 -

Orange Buick GMC responded

Hello Kyle, Here at Orange Buick GMC we always strive for complete satisfaction. We apologize we were not able to resolve your concern. GM has experienced unforseen part delays during these times due to Covid and reduce capacity.

June 25, 2020

The concierge service pick up was so helpful and convenient I recently bought a certified suburban and my first issue i brought to a local Chevy dealer and there service was nothing like Orange. There communic More

by dspinella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Cottom
June 25, 2020

The Customer comes First! The white-glove service is impeccable! The prices are very competitive and the quality of services provided is top-notch! I will always choose Orange More

by CUBIT99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Always on point here at Orange GMC. Great service and nice people. In and out with an appointment. Robert in service is top notch. Thanks again More

by pauldelfavero
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2020

Good response to my issues when outside worker was late for my appointment to fix sunroof leak. She was pleasant and updated me on progress regularly. More

by claudiamntaylor
Recommend Dealer
Yes
Employees Worked With
Laura Cottom
June 25, 2020

Mike Richard’s is a valuable asset to your service department. Great with follow thru on special problems. I have been overall pleased with all other service trips I made and glad for the door to door More

by SKY2530
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
155
...