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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

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March 31, 2020

Everything went well. I was immediately checked in, made comfortable in waiting room and work was completed in timely fashion. Car was returned clean and all safety precautions and guidelines for the Corona More

by liz.losauro
Recommend Dealer
Yes
Employees Worked With
Glenn 5 stars
March 31, 2020

Quick in and out even in COVID-19 Days ! Andre Helped with the purchase of the new truck. He followed u and kept it straight forward and simple. Thanks! Took Truck for an agreed warranty wor More

by itaiguy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Fredrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Reiter
March 31, 2020

Awesome job working around the Corona Virus work limitations With the limits for controlling Corona virus, with staff. They were able to accept, diagnose ,and repair my car's blown AC blower within timely manne More

by RHARSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Marie Bout
March 28, 2020

The dealership provided me with a timely appointment for the work performed on my car. The service rep was prompt with getting my vehicle to a mechanic and made other suggestions that my car was in need for More

by THEOMANUEL51
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2020

The service rep that I had is very very helpful and the work that was done to my truck was done on a timely matter. When I drove home I had a good feeling that the work was done well. More

by GARYWILSON800
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2020

AC repair Needed the AC repaired. They took it in and fixed right then was ready in about 2 hours. Great service. Everyone was polite and helpful. More

by SHERRYCREECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2020

Scheduled appt in-line. But reg Svc not done (oil change...); I had to schedule 2nd appt for next day. Your computer had me ad a first time customer (I’ve been coming to OB since 2004? (my 1st Buick) More

by mrsnantucket
Recommend Dealer
No
Employees Worked With
Advisor: Glenn Dzengeleski
Apr 07, 2020 -

Orange Buick GMC responded

We apologize for the failure in communication and are glad we were able to help you out with getting this resolved at our expense. We value all of our customers and always look to exceed expectations.

March 27, 2020

Very good experience. Service advisor Laura was very nice and knowledgeable. Vehicle was ready as scheduled. I would recommend this service department for any of your vehicle service. More

by BUTCH.STANLEY
Recommend Dealer
Yes
Employees Worked With
Laura Cottom
March 27, 2020

Bill and Service Manager Mike are great Bill Murdock and your Service Manager Mike Richardson are the best ... especially Mike: very intelligent, knows the business, and represents Orange B More

by bfreeman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Fantastic, Prompt Service Always a pleasure to take my car in for service and Ian provides excellent customer service. Ian keeps me updated through the process. Regards, More

by ricksein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Fredrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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