Orange Coast INFINITI

very satisfied Tuan is very friendly and so helpful to the customers. I am very pleased with his services. I definitely introduce him to my family and my friends. Tuan is very friendly and so helpful to the customers. I am very pleased with his services. I definitely introduce him to my family and my friends. More

Shady We bought a QX60 from Costa Mesa Infiniti and the front right tire was low. Dealer said the warning light would go off on its own. 6 months later and We bought a QX60 from Costa Mesa Infiniti and the front right tire was low. Dealer said the warning light would go off on its own. 6 months later and one visit into dealership to “fix” it we have a bald front right tire that needs to be replaced. Obviously it’s from the low tire pressure/and or a poor alignment. This was a dealership problem sold to us from day one. The service guy has xxxxx enough to say tire was from “either driving too fast or taking too many right turns”. And not their fault. Service manager agreed with him. $500 dollars later I’m a huge fan of Toyota and can’t wait to unload this car. More

The sales team were awesome people. I felt like the sales team were genuinely good people. They were great with answering questions, came up with suggesting good options, gave no pressur I felt like the sales team were genuinely good people. They were great with answering questions, came up with suggesting good options, gave no pressure. The only issue I felt was that I was told there is no negotiating of the price of the used car I came for which I felt can't be true, and I left feeling like I was over paying although it was certified. After I took the car home, there were minor issues on the car I felt that should have been seen especially if it was certified. More

The service was performed on time. Service representative Gerardo was very professional. Offer a loan car while the repairs were done. I will strongly recommend the service department a Service representative Gerardo was very professional. Offer a loan car while the repairs were done. I will strongly recommend the service department at Orange Cosst Infiniti. More

Excellent Service advisor Gerardo was very polite experience and honest, he show me anything my car needs.i will to my family and friends to see Gerardo when th Service advisor Gerardo was very polite experience and honest, he show me anything my car needs.i will to my family and friends to see Gerardo when they need to service. More

Fantastic Eddie is the best customer service member you have. People like Eddie are why I bought my second Infiniti. He definitely deserves a raise and is a mod Eddie is the best customer service member you have. People like Eddie are why I bought my second Infiniti. He definitely deserves a raise and is a model employee. More

Great experience That was the first time I had Orange Coast Initi service my 2007 G35. I was very pleased with the service and workmanship. I look forward to visiting That was the first time I had Orange Coast Initi service my 2007 G35. I was very pleased with the service and workmanship. I look forward to visiting again. More

Tuan Nguyen excellence services personnel. Friendly service and great personnel would recommended to all my family. I have my car seat cover replaced and thanks to Tuan and the manager at OC I Friendly service and great personnel would recommended to all my family. I have my car seat cover replaced and thanks to Tuan and the manager at OC Infinity for the good job of cover all the repairs cost for me. Thanks again. More

It was fine. My brakes squeak more now since I brought it in and ever since I got my new tires last year. Not sure why But I don’t want to bring it back My brakes squeak more now since I brought it in and ever since I got my new tires last year. Not sure why But I don’t want to bring it back More

Best customer service The reason I drive an extra 30 min to come to this specific Infiniti dealership is because of the outstanding service provided by the employees over a The reason I drive an extra 30 min to come to this specific Infiniti dealership is because of the outstanding service provided by the employees over at Orange County infiniti. I trust them with my vehicle and I am proud to say that I finally found a dealership/service department that works for the customer. Kevin Hall is the one person who I would recommend . He answered any question I had and concern that was brought to his attention. He makes sure my car is 100% ready to go every time I go in. I’ve left money and belongings in the car and it is always secured. Knowledgeable technicians , polite staff members, Great people working over there. Couldn’t be happier thanks Kevin and thank you Orange County infiniti for all the help - one happy customer More