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Orange Coast INFINITI

Westminster, CA

Overview
Reviews
4.7
2,852 Reviews
Call Dealership (714) 650-8585
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15550 Beach Blvd

Westminster, CA

92683

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Showing 2,852 reviews

June 07, 2022

Service at Orange Coast Infiniti has always been 5 STARS. Will I continue to recommend this place of course . More

by HUGO6155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin service advisor
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Jun 09, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
June 06, 2022

Service was done quickly, my car was not drivable, due to coil issue. Tuan Nguyen as always accommodated me w/ great customer service. As always very professional & explanation of my issue. More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
Report | Print
Jun 09, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
June 05, 2022

Excellent customer service, in and out in an hour for an oil change, thank you. More

by ANDREWGILLETTEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Gonzales
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Jun 07, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
June 04, 2022

It's always super fast with service and way easier to reach out to than the other dealer closer to my home. The waiting area is also great. More

by ANDREWNAVARRO19852289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo, Tuan
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Jun 07, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
June 03, 2022

After the initial confusion, Kevin and Ray took care of my problems. I understood that it was all miscommunication. All is well that ends well. Appreciate Kevin Hall for understanding. More

by W2SHARMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hall, Freddy Suarez
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Jun 07, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
June 02, 2022

Eduardo is always the best in customer service, listens to your cars needs amd egts it fixed correctly everytime. More

by ALOHAGOLFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Jun 04, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
June 02, 2022

I got great service from Eduardo. I will definitely will return. My 12 miles drive was worth it. More

by LARRYHCBAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Ortiz
Report | Print
Jun 04, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
June 02, 2022

Sactifastion on services Advisor Tuan Nguyen so helpful to me, even my first times to this dealership. More

by MICHAELMAI59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaa
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Jun 04, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
June 01, 2022

Great service advisors. Very accommodating. Was kept informed of status of vehicle. Car washed and cleaned upon delivery More

by TESSC13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Gerardo
Report | Print
Jun 04, 2022 -

Orange Coast INFINITI responded

Thank you for the positive feedback. I am glad our team was able to take good care of you and make you a happy customer. Jim Trotter General Manager Orange Coast Infiniti

Helpful
May 31, 2022

Service writer needs to give updates on vehicle because vehicle almost got held overnight when it was finished More

by THELMYCHIMAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 07, 2022 -

Orange Coast INFINITI responded

Thank you for the feedback. I will definitely give them a reminder of the importance in keeping the customer updated. Jim Trotter General Manager Orange Coast Infiniti

Helpful
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