Orchard Chrysler Dodge Jeep Ram
Hudson, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 54 reviews
Professional friendly and quality results on repairs I will surely recommend use them for future service. will surely recommend use them for future service. More
Great service, very professional every time I come in. Will permanently remain my home dealership. Will permanently remain my home dealership. More
I'm disappointed in Orchard's service center booking system--the virtual assistant. I used the virtual assistant to make my appointment and when I arrived I was told that no appointment was recorded. system--the virtual assistant. I used the virtual assistant to make my appointment and when I arrived I was told that no appointment was recorded. Akshay handled it calmly and professionally. He got me in fairly quickly; you are lucky to have him. Please revert back to using real people for your bookings. More
All were very helpful. Thanks to all for resolving our recall problem. See you again when needed. Thanks to all for resolving our recall problem. See you again when needed. More
they are friendly fast and go above and beyond to help to get in and out get in and out More
I'm writing this to the owners/managers of this place. I don't think the employees are at fault. The outcome for my vehicle was good, but it was there for 5 full weeks. I admit it had problems, I had i I don't think the employees are at fault. The outcome for my vehicle was good, but it was there for 5 full weeks. I admit it had problems, I had it towed there from another garage that couldn't help me. I got a call after 3 days that it was fixed, I went over paid, got in and started it and the engine light was on. They knew this and were going to let me take it anyway. I turned the key back in and said I'm not rushing you, please fix it. No one contacted me, I had to call and go over there and kept getting the reply "maybe this week". The advisor I was working with was let go and a new one took over. Rodney Curl, I give him high marks, he did make things happen quickly. Driving it home, which is out of state, I found my windshield wipers didn't work. completely dead. I will bring it elsewhere for that repair. I just can't in good conscience, recommend them to anyone. That place is a hot mess. More
Everyone was friendly and approachable. They even filled my wiper fluid without being asked! Thank you! They even filled my wiper fluid without being asked! Thank you! More
This was a Recall service plus routune maintenance. The Service front desk is staffed two great people who fully understand customer needs. The shop did an excellent job in performing the services The Service front desk is staffed two great people who fully understand customer needs. The shop did an excellent job in performing the services More
It is a nice place to visit. Things go smoothly, there is a comfortable place to wait, and everyone is helpful and friendly. It's quite a trip for us from Millbrook but we keep c Things go smoothly, there is a comfortable place to wait, and everyone is helpful and friendly. It's quite a trip for us from Millbrook but we keep coming back. More
A bunch of xxxxxxxx who are liars and don't back up what they say they will do. I bought a jeep from them with the agreement to have the vehicle certified, install new tires, replace the oil, provide winte they say they will do. I bought a jeep from them with the agreement to have the vehicle certified, install new tires, replace the oil, provide winter mats, and repair scratches on the vehicle. None of this happened and they still have not produced the CPO. This has been two weeks. They claim they have been having problems with their service department and the guy who runs the service department does not follow through on any requests he is asked to work on. More
