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Orchard Chrysler Dodge Jeep Ram
Hudson, NY
69 Reviews
At Orchard Chrysler Dodge Jeep Ram Hudson, we're focused on helping drivers across Upstate New York find the right new Chrysler, Dodge, Jeep, or Ram vehicle. Our approach is straightforward and homemade in spirit-local people, local service, and a team that knows these vehicles inside and out. From sales and financing to parts and service, we're here to make the process easy and honest. Whether you're coming from Hudson, Saugerties, Rhinebeck, Poughkeepsie NY and Pittsfield, MA, we're ready to help you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 69 reviews
August 20, 2026
Excellent and quick service. Clear communication and excellent professionalism. No complaints on my end. Thank you! Clear communication and excellent professionalism. No complaints on my end. Thank you! More
by ashok.m.pillai
Verified CustomerEmployees Worked With
August 17, 2026
The virtual system is unprofessional and not monitored by a live person.I never got any answers.. a live person.I never got any answers.. More
by chaslyross
Employees Worked With
August 14, 2026
Great service Really needed a loaner since I live in Catskill and my wife had the other car Plus my service required my vehicle to stay overnight Catskill and my wife had the other car Plus my service required my vehicle to stay overnight More
by lcmissco@aol.com
Employees Worked With
August 08, 2026
I had the original appt and sat an hour in the waiting room to only be told the service I was there for could not be completed and that a different part needed to be ordered. Upon follow up, appointments room to only be told the service I was there for could not be completed and that a different part needed to be ordered. Upon follow up, appointments were made based on an apparent ETA of the part which did not come in, so my appointment ended up being pushed twice prior to attending those appointments. Finally, upon speaking with Nick he worked to get the part from an Albany Dealer and Akshay placed me as a priority to complete the service. Yes, frustrated but those two gentlemen made the experience more tolerable and I appreciate their communication and effort More
by fisher2121
Employees Worked With
August 06, 2026
Very professional, made our transaction easy and we are very satisfied with the vehicle it met all are needs. very satisfied with the vehicle it met all are needs. More
by alangordineer
August 06, 2026
Professional friendly and quality results on repairs I will surely recommend use them for future service. will surely recommend use them for future service. More
by richsr3
August 05, 2026
Great service, very professional every time I come in. Will permanently remain my home dealership. Will permanently remain my home dealership. More
by natespainting2025
Employees Worked With
August 04, 2026
I'm disappointed in Orchard's service center booking system--the virtual assistant. I used the virtual assistant to make my appointment and when I arrived I was told that no appointment was recorded. system--the virtual assistant. I used the virtual assistant to make my appointment and when I arrived I was told that no appointment was recorded. Akshay handled it calmly and professionally. He got me in fairly quickly; you are lucky to have him. Please revert back to using real people for your bookings. More
by MT.LCNY
Employees Worked With
August 04, 2026
All were very helpful. Thanks to all for resolving our recall problem. See you again when needed. Thanks to all for resolving our recall problem. See you again when needed. More
by hermerle
August 04, 2026
they are friendly fast and go above and beyond to help to get in and out get in and out More
by muleshark05
