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Orchard Chrysler Dodge Jeep Ram

Hudson, NY

4.4
60 Reviews
At Orchard Chrysler Dodge Jeep Ram Hudson, we're focused on helping drivers across Upstate New York find the right new Chrysler, Dodge, Jeep, or Ram vehicle. Our approach is straightforward and homemade in spirit-local people, local service, and a team that knows these vehicles inside and out. From sales and financing to parts and service, we're here to make the process easy and honest. Whether you're coming from Hudson, Saugerties, Rhinebeck, Poughkeepsie NY and Pittsfield, MA, we're ready to help you get behind the wheel.
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819 NY-66

Hudson, NY

12534

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Showing 60 reviews

August 04, 2026

they are friendly fast and go above and beyond to help to get in and out More

by muleshark05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akshay Vermani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Rivenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pappalardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

We’re glad your service visit for your Jeep Wrangler Unlimited was efficient and our team could provide friendly support. Knowing you found our team helpful and prompt means a lot to our service department.

August 04, 2026

I'm writing this to the owners/managers of this place. I don't think the employees are at fault. The outcome for my vehicle was good, but it was there for 5 full weeks. I admit it had problems, I had i More

by djmm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Rivenburg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Curl replacement advisor 5 stars
Aug 07, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 04, 2026

Everyone was friendly and approachable. They even filled my wiper fluid without being asked! Thank you! More

by amyheath1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akshay Vermani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Knowing you found everyone friendly and approachable means a lot to us. Our team is pleased we could refill your wiper fluid without you having to ask during the service on your Jeep Wrangler Unlimited 4xe.

August 04, 2026

This was a Recall service plus routune maintenance. The Service front desk is staffed two great people who fully understand customer needs. The shop did an excellent job in performing the services More

by s0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akshay Vermani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Knowing the recall service and routine maintenance on your Jeep Wrangler Unlimited exceeded your expectations is rewarding. We’re glad our front desk staff were attentive to your needs and our technicians delivered excellent work. Your kind words mean a lot to our service department.

August 01, 2026

It is a nice place to visit. Things go smoothly, there is a comfortable place to wait, and everyone is helpful and friendly. It's quite a trip for us from Millbrook but we keep c More

by a1wetzold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Aug 01, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

We appreciate you making the trip from Millbrook to see us. We’re glad the waiting area felt comfortable and our team could make your service visit smooth and friendly. Thank you for trusting us with your Jeep.

July 29, 2026

A bunch of xxxxxxxx who are liars and don't back up what they say they will do. I bought a jeep from them with the agreement to have the vehicle certified, install new tires, replace the oil, provide winte More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Castriota
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Joe, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Aug 03, 2026 -

Joe responded

It is ironic to receive this message, as there is no initiative from Orchard to make this right unless I initiate. Nothing happens unless I call. I was given personal cell phones of folks involved and nobody responds to me or initiates communication. I have to continue to follow up myself. No consideration for the inconvenience this is causing me, nor any compensation as a result of the team not delivering on a product that was agreed on. The tires barely passed inspection in state of MA which leads me to believe it was never legitimately certified in the first place, which is fraudulent. And there is still little interest to make this right.

July 28, 2026

we had a great experience. will be back they were friendly. see you next time More

by muleshark05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Rivenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you enjoyed the friendly service for your Ram 1500. Rebecca and our team appreciate your feedback. We look forward to seeing you again.

July 28, 2026

Very professional and excellent customer service. Couldn't have asked for better work. !! Drives like a new car. More

by TROWBRIDGEPHOTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akshay Vermani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

It’s wonderful to hear you found our team professional and received excellent service on your Jeep Grand Cherokee. We’re glad it drives like new and appreciate you sharing your experience. We hope to welcome you back soon.

July 28, 2026

I purchased a Jeep Wagoneer EV. The car is junk, which has given me plenty of opportunities to interact with the service center. They’ve been great! More

by OD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto DePiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Buley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akshay Vermani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Rivenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

We’re glad we could go that extra mile for you! Thank you for choosing us! – ORCHARD CDJR

July 28, 2026

Second time I've taken time for an appointment and left with the service incomplete because the product wasn't available when I arrived or the wrong product was ordered and service could not be done. Then More

by fisher2121
Service Communication
Recommend Dealer
No
Employees Worked With
Akshay Vermani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Orchard Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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