
Orem Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Please write about fifteen words about this dealer ship please write words about this deal please write words about this deal More
From start to finish the sale was easy. I didn’t feel like they ever tried to sneak any random pricing onto the car. They explained all costs and were willing to negotiate a better financin I didn’t feel like they ever tried to sneak any random pricing onto the car. They explained all costs and were willing to negotiate a better financing rate since we were pre approved for a much better rate than what they initially told us. More
The Service center was great. Quick and no charge. Enrique was helpful. The process was easy. Quick and no charge. Enrique was helpful. The process was easy. More
Joel was awesome; pleasant, helpful, and a great communicator. I've been going to this Toyota for a few years and I don't know if they made recent changes or something, but service has VASTLY improv communicator. I've been going to this Toyota for a few years and I don't know if they made recent changes or something, but service has VASTLY improved. Thanks Joel! More
Austin Wells was outstanding in his service, communication, sales experience and professionalism. He found us the perfect car, also went above and beyond for us! We are very satisfied with our e communication, sales experience and professionalism. He found us the perfect car, also went above and beyond for us! We are very satisfied with our experience buying a car from Toyota! More
Fast service. The staff are great. Lani is the best customer service rep. I enjoy her service. The staff are great. Lani is the best customer service rep. I enjoy her service. More
The dealer gave me a hand-full of free oil changes when I purchased the vehicle. Every time it takes them over an hour to do a simple oil change. The last time I went, they disassembled the undercarriage ski purchased the vehicle. Every time it takes them over an hour to do a simple oil change. The last time I went, they disassembled the undercarriage skid plate I have on my truck, and left it disassembled. I didn't realize it until I got home and just ended up fixing it myself. Cost me $12 in bolts that were missing, but I won't be going back for the rest of my 'free' oil changes. Kaua is the only bright spot at the service department. More
My sales person Todd was very easy to work with. Straight shooter and no xx. Thanks again Todd Straight shooter and no xx. Thanks again Todd More
In August 2025 I took my Tacoma in for service (a routine oil change). In July 2025 I purchased the Tacoma from Orem Toyota. In addition I purchased the extended warranty. At the conclusion of the visit, Enr oil change). In July 2025 I purchased the Tacoma from Orem Toyota. In addition I purchased the extended warranty. At the conclusion of the visit, Enrique Soto informed me that the upper control arms of the ball joints on the two front tires would need to be replaced and it would be $2000. I immediately found Todd Robinson who then asked Enrique if the used car multi point inspection and warranty would cover it. Enrique then said he would have to ask the tech if the warranty would cover the cost of the upper control arms. By then it was 6pm at night and Enrique said I would need to leave my truck there. The next day I learned that the control arms did not need to be replaced. You can imagine my frustration that I had to leave my truck there as well as the mental anguish that I would need new truck parts after just purchasing the truck a month ago. Todd Robinson explained that Toyota does a thorough inspection. I thought and still think that this is terrible customer service. More