Orem Toyota

I swore off dealerships because of experiences past. Rylee changed my mind. She’s great and we had no issues. We love our car. Rylee changed my mind. She’s great and we had no issues. We love our car. More

The guys were honest and knowledgeable about the vehicle and explaining my options. They made me fell great about my purchase. I feel like I not only would buy my next vehicle from Brent Brown Toyota but I’ and explaining my options. They made me fell great about my purchase. I feel like I not only would buy my next vehicle from Brent Brown Toyota but I’d definitely reach out to those gentleman that helped me with my first purchase. Thanks More

The service was terrible, the entire team was a nightmare to work with. I still haven’t had my vehicle properly fixed and I cannot get anyone to return my phone calls. I would not choose this dealership agai to work with. I still haven’t had my vehicle properly fixed and I cannot get anyone to return my phone calls. I would not choose this dealership again. More

The personnel are wonderful! I had to wait way too long at my last appointment though! I had to wait way too long at my last appointment though! More

Slow and inconsiderate awful customer service. No directions given for waiting for service to be done or refreshments offered. No directions given for waiting for service to be done or refreshments offered. More

Good service. Didn’t try to sell me a car while mine was in the shop. I was expecting that as my car had 210,000 miles on it. Thank you. Although, they had to call Didn’t try to sell me a car while mine was in the shop. I was expecting that as my car had 210,000 miles on it. Thank you. Although, they had to call and ask what the car was in there for. Overall good job. However, I had to straighten some things out under my hood. They did not replace the cover over the brake fluid container correctly. More

Friendly and efficient. Brent Brown dealership had what I wanted and made the buying experience enjoyable. Brent Brown dealership had what I wanted and made the buying experience enjoyable. More

Both the mechanic and the service writer stayed late to fix my car as it was the weekend and I lived out of town. Excellent customer service! fix my car as it was the weekend and I lived out of town. Excellent customer service! More

We appreciate that they provided us with fast service, clear answers, and no pressure each step of the car buying process. clear answers, and no pressure each step of the car buying process. More

Was told 2 to 3 hours. Had to call after 5. Called 5 times and we were told we would be called back.m, but it only happened after 6 hours despite us trying since the 3rd ho Had to call after 5. Called 5 times and we were told we would be called back.m, but it only happened after 6 hours despite us trying since the 3rd hour. Enrique forgot even to fix the odometer, he gave some lame excuses that made no sense instead of apologizing. When speaking with him workings who need him stand and glare at my conversation with him. Just awful. I paid 3 tires, git one free, the steering wheel is less tight which we were never explained why, the windshield was fixed nice but not perfect but I guess that is ok. They had no materials for the keys so we said we will bring the car tomorrow Thursday and it will take an whole day to do the odometer. I have a feeling they will not have the keys material and that the car will not be done in a day. I will go there but if I do not see this will be done as we had agreed am out of there. Just awful awful service More