Enrique Soto

They are easy to work with, efficient, and offer tons of services for your vehicle. services for your vehicle. More

by JOSH.R.HUGHES Verified Customer Verified Customer

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Dejan esperando mucho y uno tiene que ir al mostrador a preguntar por el carro preguntar por el carro More

by jimenezjfsud Verified Customer Verified Customer

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You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1 Verified Customer Verified Customer

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It was easy to get appointments and very fast service. i am recommended this place to everyone i am recommended this place to everyone More

by jasvant99 Verified Customer Verified Customer

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They would not warranty damaged parts. They claimed they did not know about, and had not heard about the defective part even after they supposedly researched the issue. The service advis They claimed they did not know about, and had not heard about the defective part even after they supposedly researched the issue. The service advisor was hurriedly making calls as i picked up the vehicle claiming to have spoke with his supervisor and manager. A 1 minute google search proved them wrong. This part is known to be defective and was warrantied by another dealer. I will not purchase a vehicle from Brent Brown Toyota. I will not use them for service in the future. I was advised to not use them for our fleet service and now I know why. They proved the reason for not using Brent Brown Service. We will travel the additional distance to use a different service department. More

by dh6 Verified Customer Verified Customer

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Oil change appointment took over 2 hours even though I had made an appointment a month previous. Should of been only 45 minutes to 1 hour. had made an appointment a month previous. Should of been only 45 minutes to 1 hour. More

by crowleyutah Verified Customer Verified Customer

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Service is arduous and slow. I have a road hazard option. Got a flat tire that ruined the tire. It was covered under the service. But it took a week to get the tire in and h I have a road hazard option. Got a flat tire that ruined the tire. It was covered under the service. But it took a week to get the tire in and half a day to get it installed. Three trips to the dealership. I love the Toyota cars, but the service makes me want to use a different dealership. More

by RON@WER.COM Verified Customer Verified Customer

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The service people I worked with were very good. However, I have problem with the cost of a replacement key for my 2008 RAV 4. The total cost was over $350. It cost $160 to program the key. No o However, I have problem with the cost of a replacement key for my 2008 RAV 4. The total cost was over $350. It cost $160 to program the key. No one has explained to me why it would take hours and cost so much to perform a programming task that has been done many, many times before. I can program a garage door remote in minutes. Granted that may be a simplier process, but still. More

by west.public Verified Customer Verified Customer

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Enrique Soto did a great job preparing my 4runner for delivery. Great experience! Thank you! delivery. Great experience! Thank you! More

by David Ferguson Verified Customer Verified Customer

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Enrique is friendly, professional, efficient, and a great ambassador for Brent Brown Toyota. He listens well - a must for customers! ambassador for Brent Brown Toyota. He listens well - a must for customers! More

by JERRY_JACCARD Verified Customer Verified Customer

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