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Orem Toyota
Orem, UT
7,797 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,797 reviews
August 20, 2025
Following up on my previous review where they didn’t have the part for the recall that they contacted me about…the dealership called me the next week letting me know that the part was in. They also offered t the part for the recall that they contacted me about…the dealership called me the next week letting me know that the part was in. They also offered to pick up my car for me and leave me with a loaner for the day at no charge, which was very convenient. The job was done that day and I had my car back by the end of the day, so very happy with that. Still not 5 stars because I was still getting asked to leave a review about the first experience after I’d already left one. And this word counting odometer thing while I’m typing this review is really distracting. More
by kellyjones743
Verified CustomerEmployees Worked With
Tyson-5 stars
August 20, 2025
I’m sure you are great but I feel priced out and have gone to less prestigious shops because of budget. Paying 170. dollars for the initial assessment was my financial limit. I got my water pump replaced gone to less prestigious shops because of budget. Paying 170. dollars for the initial assessment was my financial limit. I got my water pump replaced elsewhere and a new serpentine belt for under 1000. dollars. More
by kimballh53
August 19, 2025
Lousy salesperson for a Highlander. His explanation was not explained in a logical manner, spoke way too fast, and annunciation of some words was too muddled to hear clearly and unders His explanation was not explained in a logical manner, spoke way too fast, and annunciation of some words was too muddled to hear clearly and understand what you were saying. More
by JBREGG3
August 18, 2025
Everyone we dealt with was fantastic! We'll be coming back for future purchases. Thanks! We'll be coming back for future purchases. Thanks! More
by brad@insur-west.com
August 17, 2025
Great service! Amazing upgraded be home, fair trade in value , easy to refer to friends Amazing upgraded be home, fair trade in value , easy to refer to friends More
by kstubbsani
Employees Worked With
August 14, 2025
Welcoming, friendly, aggressive, takes lots of time back and forth negotiating with sales managers. Time will tell how well warranty expectations are met and forth negotiating with sales managers. Time will tell how well warranty expectations are met More
by ben
August 14, 2025
Had a great experience at the dealership. This was my 4th Truck purchase from this location. Luv my 2025 Tundra 1794 Edition! Todd in Sales, Steve & Micah in accessories, Quinn were all awe This was my 4th Truck purchase from this location. Luv my 2025 Tundra 1794 Edition! Todd in Sales, Steve & Micah in accessories, Quinn were all awesome in helping to bring the transaction across the finish line! Also had help from David and Tyson in Service with a set of tires for my Tacoma First Class staff and dealership! More
by williegreg5550
Employees Worked With
Other Employees :
David - Tires, Tyson service, Quinn Finance, Steve Accessories, Micah,
August 14, 2025
I was not pleased with the service I received at the dealership. My daughter has been bringing her car there since it was new. She is a student at BYU. I asked for the service writer to call me prior to dealership. My daughter has been bringing her car there since it was new. She is a student at BYU. I asked for the service writer to call me prior to work being done. I was told by the receptionist that she would call me back as soon as she finished with a current customer. I waited an hour call back was told she would call me. Waited another hour no response. called again waited online for 15 minutes. Finally came on. I wanted to know what was done on the vehicle. She gave me a quick list but was very curt. I told her I would replace the cabin filter. "Too bad already done." What else brake fluid change. I asked about the calipers on the brakes. "Well is you will quit talking I will tell you!" Wiper blades were 50 or so dollars but you are running a special on them why was my daughter not told that Orem Toyota was running a special on them. You folks are taking advantage of a young woman charging full price for items you could easily give students or single people trying to make a living. I was not a happy person and I am not happy today. I have one more oil filter change bought through Toyota when I purchased the car. After that oil change you will NOT see my daughter's car back at your facility. I have told several people about my experience and will continue to do so. More
by skkrichards
Employees Worked With
Brett
August 13, 2025
Brete did a great job. Thanks. However, I was bothered by the fact that my purchase last year of 3 oil changes didn't show up on her computer when I was checking in my truc Thanks. However, I was bothered by the fact that my purchase last year of 3 oil changes didn't show up on her computer when I was checking in my truck. I asked her about it and she checked and found it. But if I hadn't asked, I assume I would have paid for the oil change this time rather than getting the one I paid for last year. More
by james.faulconer
Employees Worked With
Brete
