Orem Toyota

Excellent Service I was so very impressed with the service I received at Brent Brown Toyota in Orem.Megan was very friendly and helpful. She even brought the paperwork I was so very impressed with the service I received at Brent Brown Toyota in Orem.Megan was very friendly and helpful. She even brought the paperwork for me to sign in the waiting room so that I id not have to stand around and wait. I hope that I will get to have her help me again. Joel Kitchen, who has helped me before, even came over and greeted me when he saw me drop my car off. I appreciate the friendliness, helpfulness, and efficiency of the service department. More

Disorganized I only needed to get the emissions done on my car, and it should have maybe taken 30 minutes tops, but I was there for 2 hours. They told me that they I only needed to get the emissions done on my car, and it should have maybe taken 30 minutes tops, but I was there for 2 hours. They told me that they lost my keys for awhile. I had scheduled my appointment so you would think they would have put my car in priority. But they made up for it by not making me pay for my emissions test. I don’t know if I will come back to this place because it seemed disorganized.. More

Best dealership ever! Mac & Andy took care of my husband and I. I stated what I wanted and they matched it exactly. They worked with us financially and made sure we were pr Mac & Andy took care of my husband and I. I stated what I wanted and they matched it exactly. They worked with us financially and made sure we were prepared for the snow. Thank goodness for them. I’d recommend any first buyers to go here and trade-in’s as well. More

Employees are always so kind. Always have kind employees, and they get to my vehicle really quick so I'm not waiting a really long time. Thanks for always being kind. Always have kind employees, and they get to my vehicle really quick so I'm not waiting a really long time. Thanks for always being kind. More

service oil change They forget to put the next visit stick on my car twice. I have to wait 1:30 to 2 hours every time. Sometime, they forgot to call me when my car is re They forget to put the next visit stick on my car twice. I have to wait 1:30 to 2 hours every time. Sometime, they forgot to call me when my car is ready! More

Our experience with Brent Brown was wonderful! We were trying to sell our Toyota Prius, and they reached out to us about trading it in. They were reasonable on the trade-in price, and let us test drive ca trying to sell our Toyota Prius, and they reached out to us about trading it in. They were reasonable on the trade-in price, and let us test drive cars until we were satisfied. We got ourselves a lovely Subaru Forester that will be wonderful for our growing family. More

Ryan and David were flawless! We were on our way home from a weekend trip and stopped in. Ryan and David were really willing to go the extra mile and do whatever it took to make m We were on our way home from a weekend trip and stopped in. Ryan and David were really willing to go the extra mile and do whatever it took to make me happy! They researched inventory, summoned a golf cart and really listened to me. They were professional and I felt they really cared. Excellent team. More

excellent Service We took our 2017 Toyota Sienna in for a 30,000 mile service and wAited for it to be. Completed. It was done rapidly and well. We were on our home in We took our 2017 Toyota Sienna in for a 30,000 mile service and wAited for it to be. Completed. It was done rapidly and well. We were on our home in ddrdabout 1 hour and were completely satisfied. We were. Treated with dignity and respect at every level of the service. More

Rip off Tied to sell me a 600.00 (599.00) service deal which I didn't need. Told me I needed some filters replaced. I asked how much? Approximately 35.00 or Tied to sell me a 600.00 (599.00) service deal which I didn't need. Told me I needed some filters replaced. I asked how much? Approximately 35.00 or so. When I went to pay the total was 95.00. What the xxxx? I was irritated after this increase in price and just wanted to leave. Would not recommend to a friend or at the very least give a solid warning that they will screw you on price so beware. More

Premium Vehicle Premium Customer Service I had a preset appointment to see a vehicle. I was shown several options, better than I thought I could get for the money I wanted to pay. In record t I had a preset appointment to see a vehicle. I was shown several options, better than I thought I could get for the money I wanted to pay. In record time I settled on a vehicle and purchased it . I wholeheartedly recommend working with Dallas. He took out the decision fatigue by asking questions and providing exactly what I wanted. The buying process couldn’t have gone any better. More