Orem Toyota

Orem Toyota corrupt Orem Toyota spent 5 hours cramming a car down our throats, we didn’t want. We drive in with a wheelchair accessible van. A week later we get threateni Orem Toyota spent 5 hours cramming a car down our throats, we didn’t want. We drive in with a wheelchair accessible van. A week later we get threatening calls to come get the car or it will be put in impound in our name. We would have bought a van or truck for my wheelchair. Not a car! I’m hard of hearing and No provisions were available for me to hear. In fact just the opposite. The music was loud the entire time. On purpose? More

Great team! The team at the dealership with clear and concise and was very helpful in helping us get into the exact vehicle we were looking for! The team at the dealership with clear and concise and was very helpful in helping us get into the exact vehicle we were looking for! More

Good service Fast, started and finished on time. Asked them to call me when my vehicle was finish, they did. Great service! Thanks Toyota service center great job. Fast, started and finished on time. Asked them to call me when my vehicle was finish, they did. Great service! Thanks Toyota service center great job. More

Bad management Drove over 300 miles to buy a car here.They made me buy "optional" extras for me to purchase this vehicle... I said no repeatedly, the sales,manager s Drove over 300 miles to buy a car here.They made me buy "optional" extras for me to purchase this vehicle... I said no repeatedly, the sales,manager said I could just drive back to nevada if I didn't agree to the extra fees. Todd the salesman was the only good part of the whole experience More

Great Service Tech - No Wash Kyle was great to work with. I am astounded that with a service no wash is included. I get that with nearly any service I get elsewhere. Air condition Kyle was great to work with. I am astounded that with a service no wash is included. I get that with nearly any service I get elsewhere. Air conditioning had the truck kept for two days before it was resolved. Pickup shuttle was scheduled for 7:30am but did not arrive at my home until 9:30. I was over an hour later for work than I told my employer which was frustrating. overall I am just barely satisfied. Experience was not anything but mediocre. Brandon More

just getting the general maintenance brent brown toyota is the best. definitely recommend! best customer service! they take care of you and know how to treat their customers with respect! brent brown toyota is the best. definitely recommend! best customer service! they take care of you and know how to treat their customers with respect! More

Great service Chris was great to work with and did an excellent job. I would return for future services at Brent Brown Toyota. Everyone else helped as well. Chris was great to work with and did an excellent job. I would return for future services at Brent Brown Toyota. Everyone else helped as well. More

Amazing Great people that are willing to take the time to work with their customers. Kelly has a good team. No pressure on the customer in making their purcha Great people that are willing to take the time to work with their customers. Kelly has a good team. No pressure on the customer in making their purchase. More

Once you bought the vehicle, no one returns your call. Purchased brand new 2019 Tacoma SR5. Didn't come with the front license plate holder (required in the state of Utah and should have been included with Purchased brand new 2019 Tacoma SR5. Didn't come with the front license plate holder (required in the state of Utah and should have been included with the vehicle). Left messages for both the salesman, Kyle Bourgeios, and the finance manager that I dealt with, Sheldon Williams, and never got a call back. I live 50 miles away so a personal visit is not happening. More

Great customer service! Brent Brown Toyota has excellent customer service! They gave me a great deal on a new 4Runner and a great value on my trade! Sean Taylor was outstandi Brent Brown Toyota has excellent customer service! They gave me a great deal on a new 4Runner and a great value on my trade! Sean Taylor was outstanding and went above and beyond for me! Jalessa Roper was very helpful on the phone as well! Kelly christensen, the manager even came down to great me and thank me for coming in! Overall an amazing experience!! More