Orem Toyota

Phenomenal! My experience at Brent Brown was phenomenal. Dallas treated me like gold and I left with a car that I absolutely love. Thank you, Dallas! My experience at Brent Brown was phenomenal. Dallas treated me like gold and I left with a car that I absolutely love. Thank you, Dallas! More

Superb! Morgan was great to work with. He is very knowledgable, helpful, personable, and efficient. I appreciated the informed manner that he answered my ques Morgan was great to work with. He is very knowledgable, helpful, personable, and efficient. I appreciated the informed manner that he answered my questions and the help he provided figuring out a function in my vehicle that I had not understood. The scheduled service on the vehicle went very well. More

Emergency Alternator replacement. Best Toyota dealership that I have been to. Wisconsin,Florida,Alabama, Nevada, Ca, all have great service centers. But Bret Brown tops them all. I br Best Toyota dealership that I have been to. Wisconsin,Florida,Alabama, Nevada, Ca, all have great service centers. But Bret Brown tops them all. I broke down traveling from Nv to Wisconsin and these people bent over backwards to get a new alternator in and my four grand children and my wife back on the road. The service Rep (Morgan) was compassionate, focused and proud to be part of their service team. The building was clean, the showroom spotless. And they were all working hard to get us fixed on this Saturday of the Memorial Day weekend. Jose the mechanic ROCKS. Bless them all. Frank Salsbury from Minocqua, Wi More

Just ok So after having a Camry and Highlander and having services for about four years there it started out great but has gotten worse as we go. Used to be g So after having a Camry and Highlander and having services for about four years there it started out great but has gotten worse as we go. Used to be great!! Now just so so. Every time there’s an issue or concern it can never be handled without a “manager” looking at it or return trip. Problem is managers never seem to be there the days I am! And a return trip is more than 100 miles one way. So it’s becoming a big inconvenience. I love Toyota but am starting to veer to other manufactures as distance and convenience are taking precedence. I was just there on Saturday and had a “concern” on a warranty item. Ironically no managers were there, so the gentleman did a great job at explaining to me it needs to be looked at by someone else and I’d need to return. Told him that wasn’t easy for me and could we take some pictures of the problem and see if we could address it and then I could schedule a return trip to fix the problem not just look at it again?? He did take some pics and we will see if they call me or if I’ll need to call them. More

I am happy with the servicr Zeke was very friendly. All items discussed were completed, as far as I know. He listened to me and discussed upcoming items that may need to be rep Zeke was very friendly. All items discussed were completed, as far as I know. He listened to me and discussed upcoming items that may need to be replaced. More

A Great Experience! ! The service agent who helped me, Moe did a prompt, proficient job in helping me understand the service my car was receiving and reviewing with me my The service agent who helped me, Moe did a prompt, proficient job in helping me understand the service my car was receiving and reviewing with me my care package plan. More

Just Passin' through. Morgan helped me decipher Toyota's extremely complicated prepaid maintenance plan. It was an extremely busy Monday morning and I had no appt. I trave Morgan helped me decipher Toyota's extremely complicated prepaid maintenance plan. It was an extremely busy Monday morning and I had no appt. I travel the country and receive quite a range of responses to my service needs. Morgan's response to my ever confusing illumination of the "maintenance required" light was reassuring and quickly taken care of. Thanks! Julie McDowell More

Great service i pulled into the drive and was met by zeke in a timely manner. I was taken care of very quickly, he told me approximately how long my car would take. i pulled into the drive and was met by zeke in a timely manner. I was taken care of very quickly, he told me approximately how long my car would take. He got my car set to go and in a rental car very fast, he helped me carry my car seats! When I arrived to pick up my car he pulled my car in the drive so I could load my car seats and I was done. More

Always dependable and consistent. Joe was helpful the whole time. He listened and was able to deliver on time and communicated updates and there were not surprises at the end. Joe was helpful the whole time. He listened and was able to deliver on time and communicated updates and there were not surprises at the end. More

Awesome Had a great experience here. friendly staff, great value, and they did the job very quickly which i really appreciated. I would definitely recommend B Had a great experience here. friendly staff, great value, and they did the job very quickly which i really appreciated. I would definitely recommend Brent Brown Toyota More