Orem Toyota

Always a good service experience John Wiscombe and the entire crew made for another great service experience at Brent Brown Toyota. Friendly knowledgeable and always on point...thanks John Wiscombe and the entire crew made for another great service experience at Brent Brown Toyota. Friendly knowledgeable and always on point...thanks Al Morris More

Exceptional Service! Brent Brown Toyota has figured out how to provide the highest level of customer service. Todd Robinson was excellent to deal with. He was very knowled Brent Brown Toyota has figured out how to provide the highest level of customer service. Todd Robinson was excellent to deal with. He was very knowledgeable giving us all of the information we needed to make such a big decision. We really appreciated not being pressured into buying something that wasn’t best for us! More

Service Great service, great people. Wish every place I went had this friendly and professional service. I will recommended this service center to all my Toyo Great service, great people. Wish every place I went had this friendly and professional service. I will recommended this service center to all my Toyota peps. More

Level of care keeps us coming back Thank you for the 10+ years of service. Each time we get work done we are confident the work completed will only make our Toyota experience extend bey Thank you for the 10+ years of service. Each time we get work done we are confident the work completed will only make our Toyota experience extend beyond our expectations. Hey thanks again! More

Knowledgeable and helpful My vehicle had an airbag recall. I was able to easily schedule my appointment. While inspecting my vehicle, they told me that they found a rock chip a My vehicle had an airbag recall. I was able to easily schedule my appointment. While inspecting my vehicle, they told me that they found a rock chip and with my permission, were able to take care of that while my car was with them. Helpful and friendly! More

Friendly The people at Brent Brown Toyota have always been polite and helpful. I enjoy taking my car into get serviced because the employees there are always f The people at Brent Brown Toyota have always been polite and helpful. I enjoy taking my car into get serviced because the employees there are always friendly and welcoming. The maintainer is also done well and on a timely schedule. Thank you. More

Made it a good day! They were fast, courteous, friendly and the job was done on time..no delays on pick-up. Thank you for making it as easy as possible! They were fast, courteous, friendly and the job was done on time..no delays on pick-up. Thank you for making it as easy as possible! More

The most convincing car sales man I've ever met My husband and I went to the Toyota dealership with a car already in mind but wanted to rule out all other options. So, the first guy that was helping My husband and I went to the Toyota dealership with a car already in mind but wanted to rule out all other options. So, the first guy that was helping us was very knowledgeable, informative, and aware of basically car on the lot(used or new), but I felt like we couldn't find what we were looking for in a car on the lot that day. However, Brock DeLuca stepped in. Now people, at this point my husband and I were 100% satisfied with walking away and waiting to purchase the car we knew we would eventually find. But what the heck we weren't in a rush. Brock showed us many of the same model we had already been looking at (Toyota Camry) and honestly he almost had us sold. We looked at the numbers and tried to make the arrangement make sense but we just were hung up on the fact that we weren't actually wanting to buy a Camry. While waiting to hear what else could be brought in from a different dealership and/or whatever car dealerships do while you sit and wait..... The car that we had dreamed of buying was found on the lot we were on. A Toyota Avalon 2014 with a sunroof, tinted windows, all leather and low miles. We had a problem in the fact, however, that this car was beyond the price point that we had set for our purchase. We were prepared for this heartbreak and knew that it would be ok still if we walked away. We knew it was a sealed deal when the dealership offered to buy our trade-in out right. We drove away from the dealership almost an hour after closing. The dealership stayed open to get our new car detailed and gave us plenty of pressure-free time to gather our things from our previous car. Honestly, Brock was the highlight of our whole experience(besides the new car of course). We negotiated hard to get the things that were important to us and each time he had to present our offer to his managers he was almost giddy at the challenge presented to him. Let your car sales man work for YOU! Visit Brock at Brent Brown Toyota in Orem and tell him I sent you! More

Service Excellent Service!I have worked with other service people at BB on another vehicle and had negative experiences, but the service people noted on this Excellent Service!I have worked with other service people at BB on another vehicle and had negative experiences, but the service people noted on this survey were wonderful! More

Service review greeted and treated by staff super kindly. Always willing to help and answer questions. Car was taken car of, great experience. My kids even had fun w greeted and treated by staff super kindly. Always willing to help and answer questions. Car was taken car of, great experience. My kids even had fun while we were there. 👍🏼 More