Orem Toyota

Timely Service I brought my car in the morning and they had the car serviced before my scheduled appointment time. Thank you for being flexible with my schedule and I brought my car in the morning and they had the car serviced before my scheduled appointment time. Thank you for being flexible with my schedule and notifying me of when my car was done. More

Above and Beyond Mike went above and beyond to assist my mother with her 30,000 mile service and tire replacement. Out in 3 hours. YEAH! Record time. Mike went above and beyond to assist my mother with her 30,000 mile service and tire replacement. Out in 3 hours. YEAH! Record time. More

A dealership that takes initiative! In a good way! Gosh these guys really do rock. I’ll be honest, a few details of the original sale itself were a little sketchy, a problem I could’ve avoided if I had Gosh these guys really do rock. I’ll be honest, a few details of the original sale itself were a little sketchy, a problem I could’ve avoided if I had payed closer attention, taken photos, etc. just be careful with the salesmen is all I’ll say. But really, beyond that each and every employee went above and beyond in any way they could for me. They were kind, honest, accommodating, and very helpful. Some of the best support people I’ve ever met. More

Great Service Service was fantastic. Also had some warranty work done. Moe was thorough in the service I received. Facilities were clean, staff was nice and profess Service was fantastic. Also had some warranty work done. Moe was thorough in the service I received. Facilities were clean, staff was nice and professional. More

Great service Even with rain outside we were greeted with a smile and they took great care of us to find a car that best suited us. Even with rain outside we were greeted with a smile and they took great care of us to find a car that best suited us. More

Very prompt We used the after hours drop off for our 10,000 mile service. Our vehicle was finished by 8:30 the next morning. Received a phone call that the car wa We used the after hours drop off for our 10,000 mile service. Our vehicle was finished by 8:30 the next morning. Received a phone call that the car was ready fully serviced and repaired a nail in one tire. Very satisfied with the speed of service and the communication. Thank you! More

Quick and efficient I am always pleased with the level of service I receive at Brent Brown Toyota. They have excellent customer service, and are quick and efficient. I am always pleased with the level of service I receive at Brent Brown Toyota. They have excellent customer service, and are quick and efficient. More

Recall Service I had two recalls on my 2004 Toyota Corolla. I dropped my car off at 8am and they told me it would be done at 5pm. I appreciated the fact that they I had two recalls on my 2004 Toyota Corolla. I dropped my car off at 8am and they told me it would be done at 5pm. I appreciated the fact that they had someone who could drive me home, and I also was happy that the estimated time it would be done was accurate. They also sent me a video of other issues my car was having and called me to see if I had any questions, or wanted the extra work done and gave me estimates. When I told them I could not have the extra work done today, there was no pressure, which I greatly appreciated. More

Amazing customer service Cole was very personable and friendly. My car was in and out in less than an hour. This was a way better experience than past visits! Cole was very personable and friendly. My car was in and out in less than an hour. This was a way better experience than past visits! More

Regular oil change and tire rotation. The service was accomplished quickly and efficiently. They kept me posted as the work was being accomplished. They replaced my front license plate hol The service was accomplished quickly and efficiently. They kept me posted as the work was being accomplished. They replaced my front license plate holder as it was getting pretty beat up by the automatic car wash. More