Orem Toyota

Scheduled Maintenance Great customer service! They make you feel welcome and comfortable during your appointment. As with most maintenance shops they are always running beh Great customer service! They make you feel welcome and comfortable during your appointment. As with most maintenance shops they are always running behind and over book. But overall not much more then I have come to expect from other dealers. More

Awesome service. I love the Brent Brown Toyota service department. They are knowledgable, worked with my time frame and courteous. I would recommend their service dep I love the Brent Brown Toyota service department. They are knowledgable, worked with my time frame and courteous. I would recommend their service department to anyone. More

Outstanding Service John replaced a light and a fuse at no cost. I just had to pay for the parts. Great service and I would happily recommend. John replaced a light and a fuse at no cost. I just had to pay for the parts. Great service and I would happily recommend. More

Great Service, well done I had a recall on my vehicle, and expected them to fix it. When I got there, they were very friendly and offered to do a complete inspection of my ca I had a recall on my vehicle, and expected them to fix it. When I got there, they were very friendly and offered to do a complete inspection of my car. They called with updates, and made sure I knew what was going on. The shuttle was GREAT. Very friendly and quick service. More

Great experience....fast I needed to get in and out asap...knew what I wanted. They followed my lead to get it done. Thanks to the team...recommend I needed to get in and out asap...knew what I wanted. They followed my lead to get it done. Thanks to the team...recommend More

Cordial All of the employees were friendly and mindful of my schedule. There was a delay and they called to notify me with the estimated time of completion. O All of the employees were friendly and mindful of my schedule. There was a delay and they called to notify me with the estimated time of completion. Overall, I had a pleasant experience. More

Quick, Fast Service Set an appointment same day for a 10k Maintenance, was in and out in about 1 hour! I even talked with the sales person that sold me the car last year Set an appointment same day for a 10k Maintenance, was in and out in about 1 hour! I even talked with the sales person that sold me the car last year and he seemed very good about if i needed help with anything else to make sure i talked to him. More

Helpful maintenance service I appreciate the Brent Brown staff in taking care of my car. They repaired what was broken at no cost to and they made me aware of potential problems I appreciate the Brent Brown staff in taking care of my car. They repaired what was broken at no cost to and they made me aware of potential problems with my car. There was no pressure to get the repairs done ASAP and they provided me with a print out of what was needed to be done with the costs of each repair. I appreciate them working with me and my budget. More

Very friendly I was told on the phone the service would take about an hour so I had planned on staying but when I got there they said it would take several hours. T I was told on the phone the service would take about an hour so I had planned on staying but when I got there they said it would take several hours. They offered their shuttle and I was out in 5 minutes after checking in. And they picked me back up within 30 minutes of my car being done. The shuttle driver was very friendly. More

Great For being understanding and for fixing my frustrations and my car. I really appreciated them caring and hearing me out. And acting like I mattered. For being understanding and for fixing my frustrations and my car. I really appreciated them caring and hearing me out. And acting like I mattered. Thank you! More