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Orem Toyota
Orem, UT
7,710 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,710 reviews
April 19, 2024
Slow getting service done. Almost 2 hrs for oil, filter and cabin filter. However, friendly employees Almost 2 hrs for oil, filter and cabin filter. However, friendly employees More
by GARBE
Verified CustomerEmployees Worked With
April 19, 2024
Brock was super helpful and got me exactly what I wanted! Lots of options and everyone there was nice. Lots of options and everyone there was nice. More
by CALLIE1JOHNSON
April 19, 2024
Finance team very unorganized and need to work on 100% Responsibility. Shad - Alex was wonderful. Responsibility. Shad - Alex was wonderful. More
by SHUSTIDALLIN
April 19, 2024
It took an hour for a simple oil change. It was not worth my time It was not worth my time More
by BIGGSKRIS
Employees Worked With
April 18, 2024
A little while back, I noticed a positive change in the atmosphere at Brent Brown Toyota. My most recent experience was wonderful; timely, gracious, welcoming, and really collegial. My previous experiences atmosphere at Brent Brown Toyota. My most recent experience was wonderful; timely, gracious, welcoming, and really collegial. My previous experiences, prior to about a year+ ago, had been quite negative and I avoided coming to Brent's as much as possible. I don't know what shifted, but it seems significant to me . . . The atmosphere is *way* better; helpful employees who no longer feel pressured to pressure me. Before, the air was combative. Now, it's welcoming and helpful. I appreciate that. It does not go unnoticed! So! Whether it was a management change, or whatever else, THANK YOU. More
by LocalGuy
Employees Worked With
N/A
April 18, 2024
I made the appointment to fix the Pre-collision system malfunction and oil change. They just did the oil change. I think they don’t know how to fix it. Disappointed. malfunction and oil change. They just did the oil change. I think they don’t know how to fix it. Disappointed. More
by luiz rolim
Employees Worked With
Not remembering
April 17, 2024
Took over 2 hours for oil change that I had an appointment for. Couldn’t believe it took so long. no discount or anything offered. My time is extremely valuable but I had a road trip and had to ha appointment for. Couldn’t believe it took so long. no discount or anything offered. My time is extremely valuable but I had a road trip and had to have it done. My service person Kuau was super nice and apologetic. Still was crazy. Also, I wish they would have noticed my registration expiring the next day and offered to renew on the spot. More
by daleo
Employees Worked With
April 17, 2024
Fast and amazing services! ! They even let us come later to pick up due to a family gathering!! We have enjoyed working Toyota since the day we started looking for a car. ! They even let us come later to pick up due to a family gathering!! We have enjoyed working Toyota since the day we started looking for a car. More
by tiffanyherman2268
Employees Worked With
Na
April 17, 2024
Did a great job, excellent service and t the costumer service was great thank you so much. service was great thank you so much. More
by MONICAST76
Employees Worked With
April 17, 2024
I think they do good work, but they always take 30-40 min longer than they say. It is frustrating to wait for two hours to get an oil change. longer than they say. It is frustrating to wait for two hours to get an oil change. More
by heather.balli1
Employees Worked With
