Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Christopher Smith

Overview Reviews (13) Inventory (352)

Contact Me

View All Employees

< View All Employees

Christopher Smith

Refer Me

Christopher Smith

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

Contact Me

4.8

13 Reviews

Overview Reviews (13) Inventory (352)

4.8

13 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Christopher Smith

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

13 Reviews of Christopher Smith

April 17, 2024

Dealership Rating

Employee Rating

I think they do good work, but they always take 30-40 min longer than they say. It is frustrating to wait for two hours to get an oil change. longer than they say. It is frustrating to wait for two hours to get an oil change. More

by heather.balli1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

Report | Print

Apr 18, 2024 -

Brent Brown Toyota responded

Hello, Here at Brent Brown Toyota, we truly value customer feedback. We would like to speak with you about your recent oil change experience with our Service Team. If you would please reach out to us at your earliest convenience. Sincerely, Customer Relations Manager 801-223-4406

March 30, 2024

Dealership Rating

Employee Rating

You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan

Helpful 0

Report | Print

Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your praise for our fast and friendly service at Brent Brown Toyota. We're glad you value our diligent work, Disco Stu.

March 27, 2024

Dealership Rating

Employee Rating

It was easy to get appointments and very fast service. i am recommended this place to everyone i am recommended this place to everyone More

by jasvant99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan

Helpful 0

Report | Print

Apr 13, 2024 -

Brent Brown Toyota responded

We appreciate your kind words and the recommendation you made for Brent Brown Toyota. We strive to keep appointments easily accessible and speedy service a top priority. It's pleasing that you found value in this approach.

March 27, 2024

Dealership Rating

Employee Rating

Christopher was great to work with; he explained what was done and what was recommend and answered any questions I had. I was surprised and very pleased with how fast they got me back on the road. done and what was recommend and answered any questions I had. I was surprised and very pleased with how fast they got me back on the road. More

by MELANIE.RENNER4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 13, 2024 -

Brent Brown Toyota responded

Thank you for your feedback. At Brent Brown Toyota, it's our top priority to ensure the quality of information and speediness of service. We're happy that our team was able to meet your expectations.

March 20, 2024

Dealership Rating

Employee Rating

Was very helpful and knowledgeable about the issues of my car. Communicated me through your the whole process. car. Communicated me through your the whole process. More

by n2nature1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate the high rating and kind words about Brent Brown Toyota. It's great to hear our team was able to assist you with your car concerns, providing helpful communication along the way. Thank you for reviewing us.

March 16, 2024

Dealership Rating

Employee Rating

Service department is second to none and the attention to detail is exceptional at Brent Brown. detail is exceptional at Brent Brown. More

by KEVINWALKENHORST

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 23, 2024 -

Brent Brown Toyota responded

We appreciate these kind words on behalf of our service department. We strive for exceptional attention to detail at Brent Brown Toyota. Thank you for acknowledging that effort.

March 02, 2024

Dealership Rating

Employee Rating

Chris took good care of me. No concerns or complaints. The shuttle driver was great. No concerns or complaints. The shuttle driver was great. More

by NADEANE.HANSEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your feedback on the attentive service our team at Brent Brown Toyota provided, including the shuttle driver. Thank you for sharing your positive experience.

February 16, 2024

Dealership Rating

Employee Rating

Quick with the answers and always easy to deal with. Will retain continued service with them. Will retain continued service with them. More

by BRETTMECH19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Orrin Skinner, Daniel Ryan

Helpful 0

Report | Print

Feb 22, 2024 -

Brent Brown Toyota responded

At Brent Brown Toyota, our goal is to deliver efficient and straightforward service. We value your patronage and appreciate you choosing our team for your continued vehicle needs.

January 23, 2024

Dealership Rating

Employee Rating

He did a Great job, gave fast service, listened to and addressed my concerns. Love the clean, stream lined order in arrival. addressed my concerns. Love the clean, stream lined order in arrival. More

by baberuthmrs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 14, 2024 -

Brent Brown Toyota responded

Thank you for the amazing feedback! We are happy to know that our team provided great customer service at Brent Brown Toyota and we are always here to help!

January 03, 2024

Dealership Rating

Employee Rating

I am under whelmed that the service is not so great. I only received one key for car and it’s broken . I am having to get new key and replace the broken one. This shows dealer flaw❗️ I only received one key for car and it’s broken . I am having to get new key and replace the broken one. This shows dealer flaw❗️ More

by mariannelindsey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

Report | Print

Feb 13, 2024 -

Brent Brown Toyota responded

Hello, We appreciate you bringing this to our attention. We take customer satisfaction very seriously and we would like to learn more about your review. Would you kindly reach out to us at your earliest convenience? Customer Relations Manager 801-223-4406

Dealership Inventory (352 Vehicles)

2016 Toyota Tacoma | used

$33,588

2016 Toyota Tacoma

used

Super White exterior

Automatic

Four-wheel Drive

$33,588

View Vehicle Details

View Details

2024 Toyota Corolla Hatchback | new

$25,233

2024 Toyota Corolla Hatchback

new

Magnetic Gray Metallic exterior

CVT

Front-wheel Drive

$25,233

View Vehicle Details

View Details

2024 Toyota RAV4 Hybrid | used

$37,988

2024 Toyota RAV4 Hybrid

used

Silver Sky Metallic exterior

CVT

All-wheel Drive

$37,988

View Vehicle Details

View Details

2024 Toyota RAV4 Hybrid | new

$44,959

2024 Toyota RAV4 Hybrid

new

Wind Chill Pearl exterior

CVT

All-wheel Drive

$44,959

View Vehicle Details

View Details

2020 Toyota Camry | used

$19,129

2020 Toyota Camry

used

Celestial Silver Metallic exterior

Automatic

All-wheel Drive

$19,129

View Vehicle Details

View Details

2023 Hyundai Santa Fe HEV | used

$33,736

2023 Hyundai Santa Fe HEV

used

Serenity White Pearl exterior

Automatic

All-wheel Drive

$33,736

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.