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5,084 Reviews of Orem Toyota - Service Center
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February 26, 2025
Inspection was very thorough. It took less time than usual because I got an early appointment. I only now found out that my service light comes on every 5000 miles because they wa It took less time than usual because I got an early appointment. I only now found out that my service light comes on every 5000 miles because they want to rotate the tires that often. Oil change is 10,000 miles, but I've had it done each time. More
by chipncookie
Verified CustomerEmployees Worked With
Kaleb Cavenaugh
February 25, 2025
Estoy un poco insatisfecho con el personal de vendedores les pedí un presupuesto de papel ahumado y instalación de encendido por control y me dejaron esperando el presupuesto nunca me lo dieron y me dijeron les pedí un presupuesto de papel ahumado y instalación de encendido por control y me dejaron esperando el presupuesto nunca me lo dieron y me dijeron que lo iban a pasar y nada More
by MARIO2BARROSO
Employees Worked With
February 22, 2025
Joel took the time to try to figure out what was going on with my vehicle. He was patient, kind and helpful every step of the way. He's awesome! with my vehicle. He was patient, kind and helpful every step of the way. He's awesome! More
by CD
Employees Worked With
February 22, 2025
The service was fine but I am curious why they told me it was due for “services” and only rotated the tires when my daughter took it in. was due for “services” and only rotated the tires when my daughter took it in. More
by chesnutlane0
Employees Worked With
I do not know who the employee was
February 22, 2025
I dislike the fiance department very much! How they treat and take advantage of people. It's criminal! How they treat and take advantage of people. It's criminal! More
by WEEZEE23
February 21, 2025
It's great! Hassle free and very professional, able to communicate and handle details good personal service done. Hassle free and very professional, able to communicate and handle details good personal service done. More
by jason.grahamm
February 21, 2025
If I had the time I would have talked to the sales rep on true customer service. I would recommend he reads a book called "Unreasonable Hospitality". It applies to all service-oriented businesses. He coul true customer service. I would recommend he reads a book called "Unreasonable Hospitality". It applies to all service-oriented businesses. He could have changed my opinion of Brent Bown Toyota by just applying some simple hospitality. I guess you have to learn the hard way. My experience was not positive, and I will not go back. I purchased a car from there but will not go back again based on what happened. However, Milani was very nice!! More
by BRETTSTERRETT
Employees Worked With
February 21, 2025
very pleasant environment. workers with good attitude. professional advice. Very satisfied. I bought my RAV4 in SLC and the seller there told me I could take my car here to Bre workers with good attitude. professional advice. Very satisfied. I bought my RAV4 in SLC and the seller there told me I could take my car here to Brent Brown. I am very satisfied with their service. More
by mit.saito30
Employees Worked With
Lauren?
February 20, 2025
My service advisor was professional and courteous. My comment pertains to the dealership getting with the times on how service is provided. Here you pay for service and hope it gets done as you will n My comment pertains to the dealership getting with the times on how service is provided. Here you pay for service and hope it gets done as you will not be informed of anything other than the bill. I have gotten used to others dealerships sending videos to me from the technician performing the service with vehicle walk around, services performed and future recommendations. Here you can only hope things are getting done. More
by jkeaslerhd
Employees Worked With
UNK
February 20, 2025
Milani was nice, kind, energetic, and so incredibly helpful. I'm not a car person so I'm always nervous to talk to anyone about the services I need and she put me right at ease. Give her a raise! helpful. I'm not a car person so I'm always nervous to talk to anyone about the services I need and she put me right at ease. Give her a raise! More
by benschilaty
Employees Worked With
