Orem Toyota - Service Center

Drew was great at making sure I stayed informed on the progress of my car. He addressed all the concerns I had. progress of my car. He addressed all the concerns I had. More

Joel and the whole service team is awesome, informative and always pays attention to all your vehicles needs, as well as treating you very professional... and always pays attention to all your vehicles needs, as well as treating you very professional... More

Andrew was very friendly and helpful, kept me informed of my repair situation while I was waiting. my repair situation while I was waiting. More

Excelente Customer service. Tom is the best, Courteus patiënt, kind And polite. They accept used vehicles as part of payment at a fair price . I recommend this dealership Tom is the best, Courteus patiënt, kind And polite. They accept used vehicles as part of payment at a fair price . I recommend this dealership More

Braxton was ready to check me in and clarified what service I needed. I verified my cell phone number with him. I like the update texts that kept me informed of the status of my car. I got the messa service I needed. I verified my cell phone number with him. I like the update texts that kept me informed of the status of my car. I got the message that it was ready--well within the time Braxton quoted me. He was thorough in going over the safety check results with me. More

I when to get an emmision service on my Corolla and this time was the fastest ever.my appointment was a 10am and the service was done in 25 min this people are so professional thanks for doing such a great time was the fastest ever.my appointment was a 10am and the service was done in 25 min this people are so professional thanks for doing such a great job.I will sure come back like the last 14 year. More

Untrustworthy. Bought my car there with the warranty, had a few issues so I took it in for repair. They “didn’t have a rental” but then when I asked again they magi Bought my car there with the warranty, had a few issues so I took it in for repair. They “didn’t have a rental” but then when I asked again they magically found one. They had my car for 6 days. Joel called and said it was ready to be picked up and that it would be $250 for the repairs that weren’t covered although the warranty was comprehensive, so it should’ve covered everything plus the rental, I questioned the cost and he said would try something, put me on hold then said okay it worked it’s going to be $150 and I asked for an explanation of the cost, he said $100 for the deductible and $50 for the reprogramming of the window. When my husband picked it up, it ended up being $100 but one of the issues wasn’t fixed. Because they were busy we had to make an appointment 2 weeks out. I SCHEDULED a time and day to drop it off when I dropped it off they had it for over 24 hours before working on it, I know this bc they didn’t have a rental to give us so I was in close contact with them bc we didn’t want to be careless for another 6 days. There’s no much more detail to the story but overall, they were super UNORGANIZED, MISLEADING, and NOT TRANSPARENT. More

Brandon was great to work with. Made sure I had my issue resolved in a timely manor. Made sure I had my issue resolved in a timely manor. More

Great service. Great waiting area. Clean, professional environment. Available service openings without delay. Polite, knowledgeable staff. No surprises. Great waiting area. Clean, professional environment. Available service openings without delay. Polite, knowledgeable staff. No surprises. More