Orem Toyota - Service Center

When I was looking for a reliable used car (kids wanted me to drive<2K cars. I had just experienced one of those got to be non-fixable. I had a Bankruptcy 1 &1/2 yrs ago and my credit score was bad.I was c me to drive<2K cars. I had just experienced one of those got to be non-fixable. I had a Bankruptcy 1 &1/2 yrs ago and my credit score was bad.I was calling around to dealers and online, but how to get a reliable car I could afford? I only had the 2000.00 from the stimulus checks, and didn't think I could get financing with a bad credit score...They were the only people from all of my calling around that almost insisted I come talk with them. so I did, told them what I was looking for, and by reducing the price substantially, and miraculously finding financing and was still under my Payment allowance limit ! He also said he would refinance for me after 9 months for a lot less % and said, buying a car will bring up my credit score. sadly it wasnt a toyota, but was vert low mileage and no frills, and When I am too old to drive, it will still have less than 150k miles. I drove it off of the lot, left my beater there, and cars.com bought it and towed it away. EVERYONE was so helpful and nice. So today I had my tire pressure light come on leaving payson to have physical therapy in provo. I was concerned I might have a nail, and felt uncomfortable going home the interstate, so I went up ther to have them check my tire (got the 3yr Bumper to bumper warranty, and a nail doesnt fall under norman wear and tear...so I called and they said I could come but may have to wait. I found the service Dept and went in and was greeted and asked what he could do for me. I explained and he had me pull in the garage right away and spent time thoroughly checking for a puncture, then checked all of the pressures and found the low one. Checked for a puncture again on that tire. Couldnt find one so filled up all of my tires and the light wend off. He explained a few possibilities to me...I know he spent 20+ minutes helping me. The light stayed off the whole way home. I WAS SO IMPRESSED WITH THE CUSTOMER SERVICE Both Times.!!!It gets harder every day to get good customer service and you guys are 6 star.!!! Patricia Simmons More

Necesito Espanol para contestar sus preguntas gracias por su atención,un servicio de dos horas lo hicieron en cinco,esperando en casa el ,venir por mi a casa, yo espere ,y llamé para qué me llevaran al talle su atención,un servicio de dos horas lo hicieron en cinco,esperando en casa el ,venir por mi a casa, yo espere ,y llamé para qué me llevaran al taller,por el carro después del sevicio More

Prompt and friendly service, and service done properly and thoroughly and done in exactly in the time I was told. Thanks, Enrique! and thoroughly and done in exactly in the time I was told. Thanks, Enrique! More

The the person was nice and professional.. nothing compared to my previous visit.. I hope they will keep it on this way.. compared to my previous visit.. I hope they will keep it on this way.. More

They were willing to listen when explaining the odd noise coming fro the heater fan. The service rep listened to the noise as figured out what it might be. Upon further investigation, the problem was as he s coming fro the heater fan. The service rep listened to the noise as figured out what it might be. Upon further investigation, the problem was as he suspected. It was a simptfix. More

The service was professional and pointed me in the right direction for what I needed for my vehicle. direction for what I needed for my vehicle. More

Car service was fine; but the waiting area was awful! The TV was one some sports commentator channel And was extremely loud. Me and another lady waiting tried to find remote or someone to change it. Nobody a TV was one some sports commentator channel And was extremely loud. Me and another lady waiting tried to find remote or someone to change it. Nobody around. Her comment was, they are catering to men”. I agreed. Also there was loud music on that was in conflict with the TV. I finally had to leave and wait outside because it was so chaotic! More

Quicker than I thought it would be. And the line was not very long. and the car ride s much smoother now. very long. and the car ride s much smoother now. More

Service is always fast and thorough. I appreciate Moe and his courteousness and attention to detail. his courteousness and attention to detail. More

They fixed a problem we had with the date on our Toyota care maintenance and got us on our way. They also helped with one of the keys. Thanks care maintenance and got us on our way. They also helped with one of the keys. Thanks More