Orem Toyota - Service Center

I was at Brent Brown 2 days this week with 2 different cars and had exceptional service both times. When the wait time for one was going to be a little longer, I was given a loaner car. Moe is always conc cars and had exceptional service both times. When the wait time for one was going to be a little longer, I was given a loaner car. Moe is always concerned with my time. Thank you to Moe and the technicians who give trusted service. More

Bailey was great to work with. She was always smiling and very friendly. I would go again if she was my customer service rep. 5 stars! and very friendly. I would go again if she was my customer service rep. 5 stars! More

Zeke Rojas is a wonderful person to work with. He explains things, is patient, friendly, and treats me like an old friend. It's always a pleasant experience at Brent Brown, even though we all hate p explains things, is patient, friendly, and treats me like an old friend. It's always a pleasant experience at Brent Brown, even though we all hate paying for car repairs, maintenance, etc. More

The dealer is very attentive. The service check-in people are attentive. I'm not sure about the actual service though. Both of my brand new Toyotas have constant issues with the tire sensors. I had the ti are attentive. I'm not sure about the actual service though. Both of my brand new Toyotas have constant issues with the tire sensors. I had the tires rotated in one car two days ago and the very next day the tire sensor came on twice. Even after having the sensor replaced in my Rav4, it still goes off almost every week. This a a commuter car. I drive 4 hours and have to be stressed all of the time. I have owned Toyotas my whole life and have not had this amount of frustration. I don't have time to keep taking them in. More

Outstanding Sales and Service. Best dealership I have ever been to. I have bought two vehicles from them and am greatly satisfied. Thanks to all. ever been to. I have bought two vehicles from them and am greatly satisfied. Thanks to all. More

Moe was awesome. They didn't fix the brake squeaking...in fact, it came away worse, but they are always fast and friendly. Thanks, Moe. squeaking...in fact, it came away worse, but they are always fast and friendly. Thanks, Moe. More

The needed Service was provided as requested but there were other future services that I asked about but there was little knowledge of the stock Toyota option this vehicle has installed. It was assumed t were other future services that I asked about but there was little knowledge of the stock Toyota option this vehicle has installed. It was assumed the Auto Access Seat was an after market feature. It is A Toyota factory installed option for the Sienna van. More

Very good. My service rep was very helpful in providing information and services I needed for an unexpected length of stay. Thanks to Milani for the extra effort. information and services I needed for an unexpected length of stay. Thanks to Milani for the extra effort. More

Always a pleasure to work with Lani at Brent Brown. She is always to pleasant, nice and helpful. She had a loaner car already for me to use for day while my car was being serviced which was an all day job. is always to pleasant, nice and helpful. She had a loaner car already for me to use for day while my car was being serviced which was an all day job. Thank you Lani and Brent Brown for taking such good care of my Highlander. More

Thanks for the quality service on my car repair along with the great customer service in keeping updated on the status of my repair and the pricing. I appreciated the shuttle service. with the great customer service in keeping updated on the status of my repair and the pricing. I appreciated the shuttle service. More