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Orem Toyota - Service Center

Orem, UT

4.2
5,051 Reviews

5,051 Reviews of Orem Toyota - Service Center

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March 08, 2021

I had a good experience with Brent Brown. They were quick to get me in and got me to work on time. I was thankful for the shuttle and how efficient they were More

by DENISEKIMBER
Recommend Dealer
Yes
Employees Worked With
Zeke Rojas
March 06, 2021

I went in for the required service everything went very well. My car runs like it has been well taken care of. Thank You for your great service. More

by HUNTERSTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Kitchen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Steenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Christensen, Dan Wilson, Moe Afu, Zeke Rojas, Holden Tanner, Caden Patey
March 05, 2021

Scheduled 5,000 mile service set up seamlessly with our favorite agent, Moe Afu. We arrived on time, went over scope of the service and were promised completion at a certain time which was met. I have be More

by gbaker221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Afu
March 03, 2021

Charging an additional percentage for using a credit card, is poor customer service in this day a d age. People making appointments do. It communicate with service department! More

by gingerwicks
Recommend Dealer
No
Employees Worked With
Milani Hedquist
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Very accommodating to my circumstances.Everyone was Very accommodating to my circumstances. Everyone was friendly, I felt comfortable allowing my car to be picked up by them. Fixed the problem, my ca More

by sadawada74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Steenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Wilson, Moe Afu, Zeke Rojas, Holden Tanner, Caden Patey
March 02, 2021

Joel is the best Service Manager! We always go through him when we get service done at Brent Brown because he is just so stinking nice and easy to work with. More

by Leslie Zimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2021

Recently had our brakes replaced. The work took longer than expected, but I have been happy with the outcome. Overall pleased with the service provided. More

by chadmartincox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
February 26, 2021

joel is very helpfull and a credit to brent Brown toyota...give that man a raise or at the very least a dinner....your dealership is always clean and the emploiees helpful,we enjoy waitng for the ser More

by BOBBIEO916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Moe got me in and made sure everything i needed was addressed and taken care of I appreciate all the hard working people at brent brown.... More

by BAMIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Afu
February 26, 2021

As always, everyone was extremely helpful, from Amanda, who reached out to remind me to set up the appointment, to Justin, who checked in the 4Runner and explained everything that would be done both before More

by rehechtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Schooley
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