Orem Toyota - Service Center

Treated very well echa Uc failed put battery in without leaving parts on engine. Mala I tried yo make up for it with future discounts. But I had to correct problem because I didn’t want to spend more time leaving parts on engine. Mala I tried yo make up for it with future discounts. But I had to correct problem because I didn’t want to spend more time at dealership that day and I had appointment to rotate tires elsewhere. More

I don’t have any children but assuming that I did. Then I would very much so let these people baby sit my unborn kids. would very much so let these people baby sit my unborn kids. More

I normally do not like coming to the dealer. I've been disappointed by the service. However, this last time for a factory recall was excellent and it was because Joel communicates very well what to expect disappointed by the service. However, this last time for a factory recall was excellent and it was because Joel communicates very well what to expect. My previous visit was very disappointing. My 2019 RAV4 clearly has a problem and every mechanic agrees but your staff that took it for a test drive said that the clearly audible noise was normal. It's still not fixed so when I bring it in for its factory recall, Joel said he would personally take care of the test drive which I appreciated. This may matter to you guys because the $100K I spent with Toyota this year was spent elsewhere specifically because of the initial poor test drive. More

Excellent service! Excellent service! Excellent service! Excellent service! Gracias Excellent service! Excellent service! Excellent service! Excellent service! Gracias Excellent service! Excellent service! Excellent service! Gracias Excellent service! Excellent service! Excellent service! Excellent service! Gracias Excellent service! Excellent service! Excellent service! Excellent service! Gracias Excellent service! Excellent service! Excellent service! Excellent service! Gracias More

Mo, my service advisor, was excellent! He was so friendly and helpful! The tech that did the work did it right and there haven't been any issues since. A truly effortless experience! and helpful! The tech that did the work did it right and there haven't been any issues since. A truly effortless experience! More

They didn’t have the parts they needed for my car and therefore couldn’t do the job. Now I have to make another appointment the end of March. What kind of a report would you make on that. I wasted gas go therefore couldn’t do the job. Now I have to make another appointment the end of March. What kind of a report would you make on that. I wasted gas going from Price to Orem and worrying about the weather. I wasn’t happy. More

Great service and dependability; if there is ever a mistake (rare) it is fixed, no cost, great customer service. The ONLY thing I wish for is a free car wash coupon every time I take it for paid servic mistake (rare) it is fixed, no cost, great customer service. The ONLY thing I wish for is a free car wash coupon every time I take it for paid service, especially if I buy the three service advance package. More

Lani was great! Has great customer service and super friendly. We always come back because of her. She was very informative and let me know what was going on. friendly. We always come back because of her. She was very informative and let me know what was going on. More

They did a really great job. On time and done to my satisfaction. I appreciate the reminders but it was a little overboard. Thanks again. satisfaction. I appreciate the reminders but it was a little overboard. Thanks again. More

They did not have my extended service in their service department and it took extra time to get it fixed. They did take care of it, but I continue to have negative experiences with Brent Brown Toyota. department and it took extra time to get it fixed. They did take care of it, but I continue to have negative experiences with Brent Brown Toyota. More