Orem Toyota - Service Center

My service advisor, Milani, was great, but the tech who did the service on my car? WOW... My car stunk of BO terribly when I first got back in it and, no, it sure as xxxx wasn't me. Someone needs to tel did the service on my car? WOW... My car stunk of BO terribly when I first got back in it and, no, it sure as xxxx wasn't me. Someone needs to tell that tech, "Brittany", to take a shower, unless some other dirty bird was pulling cars into/out of bays. Thankfully, it seems to have subsided after driving around some with the windows down. More

I was quite pleased with service and attention given dummy last service appointment at Brent Brown Toyota. Lani, my service technician was outstanding in keeping me informed regarding my vehicle’s statu dummy last service appointment at Brent Brown Toyota. Lani, my service technician was outstanding in keeping me informed regarding my vehicle’s status throughout the entire service process! She was very know and professional! More

Very helpful advisor. Was a pleasure to work with Milani. She ensured that my problems were resolved. Vehicle was completed on time and the waiting area was accommodating. Milani. She ensured that my problems were resolved. Vehicle was completed on time and the waiting area was accommodating. More

Nice service rep. He was very friendly and personable. The shuttle driver was also nice and prompt. Justin informed me about work I would need to have done in future. The shuttle driver was also nice and prompt. Justin informed me about work I would need to have done in future. More

It was great working with Enrique. He was very personable and professional. The service on my 4Runner was well done and he sold me another service deal. and professional. The service on my 4Runner was well done and he sold me another service deal. More

Replacing headlamps on our 2012 Avalon took 2 hours. We had requested a shuttle which was 45 minutes late. However they gave us a discount on the service which helped. had requested a shuttle which was 45 minutes late. However they gave us a discount on the service which helped. More

Had a recall. The day after my car appeared to be worse. Brent Brown came and picked up the car from my house. Excellent service. Brent Brown came and picked up the car from my house. Excellent service. More

Brandon was great about arranging my repair and getting a loaner car for me since getting parts was going to take a few days longer than expected. loaner car for me since getting parts was going to take a few days longer than expected. More

Had an eminent Ling trip come up and needed a check. Within 1/2 hours they had performed the multi point check, changed the oil and rotated the tires. Seemed I barely got settled into the book I had bro Within 1/2 hours they had performed the multi point check, changed the oil and rotated the tires. Seemed I barely got settled into the book I had brought and they had me back on the road. Great service! More

Alex was helpful explaining what work needed to be done and why. His time estimate was accurate on how long the work was going to take. and why. His time estimate was accurate on how long the work was going to take. More