Orem Toyota - Service Center

I Scheduled an oil change and waited for an hour before I asked why my truck still hadn't been taken back. They then ran back to check and got it in only to take another 40 min to get it done. Not sure why y asked why my truck still hadn't been taken back. They then ran back to check and got it in only to take another 40 min to get it done. Not sure why you have a schedule if you can't keep to it? More

It would take more than 25 words to tell of my experience. It was the worst experience I’ve ever had and when it was 3 hours later the service guy said and I quote “well this is a Toyota dealershi experience. It was the worst experience I’ve ever had and when it was 3 hours later the service guy said and I quote “well this is a Toyota dealership not a Buick dealership” I would like the remainder of my service contract reimbursed to me as I won’t be coming back to your dealership for anything. You have my address. And also they said they fixed the seat belt buckle and it is not working. More

Alex was very easy to work with, he always gave us his undivided attention and got us in and out like he had promised. Thanks undivided attention and got us in and out like he had promised. Thanks More

Joel is the reason I keep coming back! He takes such great care of my car & me. He even went to bat for me when a warranty issue arose. I highly recommend him!! great care of my car & me. He even went to bat for me when a warranty issue arose. I highly recommend him!! More

Great dealership! Courteous and helpful employees in ALL categories. Thank You Brent Brown Toyota!! Be assured that I will most definitely refer others to the dealership! categories. Thank You Brent Brown Toyota!! Be assured that I will most definitely refer others to the dealership! More

Very pleasant people to work with and so accommodating! I was able to use the shuttle service and the driver was very kind and helpful. My car was ready before I was! However, I do hope this is the last Toyo was able to use the shuttle service and the driver was very kind and helpful. My car was ready before I was! However, I do hope this is the last Toyota recall airbag replacement! More

They did a great job with my car! Only thing was that they said it would be an hour and a half and I didn’t hear back until I called in about my car then I still had to wait for a call back. Total it was they said it would be an hour and a half and I didn’t hear back until I called in about my car then I still had to wait for a call back. Total it was about 3 hours More

Good service, fairly prompt and good on time estimates. Close to my home and offered their shuttle service because I had two vehicles in at the same time. Close to my home and offered their shuttle service because I had two vehicles in at the same time. More

Visited many times. The crew helpful and no pressure. Nice showroom. Enjoy visiting. Ryan and Kanoe always there and helpful with lifts and options. Cole is awesome and always there for anything we n Nice showroom. Enjoy visiting. Ryan and Kanoe always there and helpful with lifts and options. Cole is awesome and always there for anything we needed. More

Very efficient and professional. Was able to get in quickly with prompt service. Loni was awesome explaining everything in detail about my service. I will be back. quickly with prompt service. Loni was awesome explaining everything in detail about my service. I will be back. More