5,018 Reviews of Orem Toyota - Service Center
Routine Maintenance Excellent Service. Though the service bay was very busy the employees were friendly and helpful. My car had a routine service check and this was done Excellent Service. Though the service bay was very busy the employees were friendly and helpful. My car had a routine service check and this was done within an hour. More
Good service The people at Brent Brown are always friendly and helpful. They quickly got me squared away with a rental car for my recall appointment so I wouldn’t The people at Brent Brown are always friendly and helpful. They quickly got me squared away with a rental car for my recall appointment so I wouldn’t be without a car for the day. Service on my car was also done well and in a timely manner. More
Personable and rapid Appointment was kept Morgan was personable and responsive it was overall a great experience and even though the car is very newest few miles and the Appointment was kept Morgan was personable and responsive it was overall a great experience and even though the car is very newest few miles and the first two years is no additional charge I felt that I was impressed with your response and the time involved as I waited. I know the intent is to keep me coming back when this two-year period is over And I very well might because of the way this was handled. More
Superb service at Brent Brown Toyota Jennifer was superb at every level. After the service was finished she went out of her way to help us correctly use some of the safety features on ou Jennifer was superb at every level. After the service was finished she went out of her way to help us correctly use some of the safety features on our Highlalnder. Jennifer is a keeper. More
Great Service We have dealt with service advisor Joel kitchen in the last five years he is excellent to work with and is a straight shooter when it comes to answer We have dealt with service advisor Joel kitchen in the last five years he is excellent to work with and is a straight shooter when it comes to answering questions and other service issues. He’s the best More
Full service Skyler Fillmore was the rep that helped me. Was very professional at his job,also talked to Travis Johnson, Travis is always a big help when I have an Skyler Fillmore was the rep that helped me. Was very professional at his job,also talked to Travis Johnson, Travis is always a big help when I have any problems. More
Took good care of my car and me 👍🏻 Staff was helpful and friendly. Took care of everything I was hoping for and more. Helped me with car seats and things which I was grateful for becaus Staff was helpful and friendly. Took care of everything I was hoping for and more. Helped me with car seats and things which I was grateful for because I am due with a baby next week. More
Got my truck in last munute Did not have an appointment till that morning, got me in mid afternoon. Joe was great to work with, even though I didn’t do a good job taking his call Did not have an appointment till that morning, got me in mid afternoon. Joe was great to work with, even though I didn’t do a good job taking his call to verify some issues the truck had during service More
Service department takes care of you Russell is really great to worry with. The shuttle service is also very convenient and the drivers are great. This dealership is very professional all Russell is really great to worry with. The shuttle service is also very convenient and the drivers are great. This dealership is very professional all around! More
Another awesome visit with Jenny I was running a bit late getting started with my 1 1/2 drive to Brent Brown. Before I left I gave them a call and was reassured that I was not to worr I was running a bit late getting started with my 1 1/2 drive to Brent Brown. Before I left I gave them a call and was reassured that I was not to worry and that my appointment would still be honored. I was treated so nicely by staff especially "Jenny". You see we have a connection. Her uncle's name is Jim and his wife's name is Irene so she always thinks of them whenever we would come in for service. Unfortunately for me I loss my husband "Jim" a few months ago and told Jenny this. She in turn told me of losing her Dad. Live is precious so make every moment count. Since my Prius was having all day work done I was given a rental car so that I could travel around the area to shop. This made my day so much more fun then sitting waiting for 7 hours. I had help unloading my shopping from rental to my car then Russell explained all the work that was completed and I was on my way. Not before Jenny gave me two car wash tickets I can use next trip up north. I live in Fillmore so it's a ways to get up north. thank You Brent Brown Toyota. More