Orem Toyota - Service Center

Even with an appointment, I had to wait 45 minutes for them to begin the service. They also suggested some work (for $141) that no other dealer had mentioned, and that was for 4 other service appointment them to begin the service. They also suggested some work (for $141) that no other dealer had mentioned, and that was for 4 other service appointments. I think they were trying to make some additional money, ads the service was under warranty. More

Lani was so professional. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. More

Very helpful and polite with great service and love the service videos gives me a lot a confidence in there work service videos gives me a lot a confidence in there work More

I used my new windshield wipers for first time today and unfortunately discovered that they don’t work. Must be very poor wipers. I’m very disappointed. unfortunately discovered that they don’t work. Must be very poor wipers. I’m very disappointed. More

Lani is always very helpful! She always gives us updates and she is really helpful when my wife takes her vehicle in. She always gives us updates and she is really helpful when my wife takes her vehicle in. More

Great job on the oil change. Done in good time. Kept me well informed of progress. Done in good time. Kept me well informed of progress. More

Amazing service and kind individuals helping to move processes along! Thanks so much for continuing to take such good care of my vehicle! processes along! Thanks so much for continuing to take such good care of my vehicle! More

The first time I tried this shop I waited over 2 hours for my oil change. After awhile I decided to give them another try, I wish I hadn’t. I went in for another oil change & tire rotation 2 days ago. I l for my oil change. After awhile I decided to give them another try, I wish I hadn’t. I went in for another oil change & tire rotation 2 days ago. I live about 15min from the shop, by the time I got home I noticed that my tire air pressure light came on. I thought it must just need to be reset however once I got home I checked the air pressure stats and all of my tires were below the recommended numbers and even better, my back right tire was completely flat. I couldn’t just drive it back so I had a local tire shop fix it. What a shame, such poor service. Needless to say, I won’t be returning or recommending them. More

Staff were super friendly and helpful, gave updates in a timely manner and service was quick timely manner and service was quick More

Joel is awesome to work with. He is my favorite advisor! Thank you for taking such good care of your customers! He is my favorite advisor! Thank you for taking such good care of your customers! More