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Orem Toyota - Service Center

Orem, UT

4.2
5,106 Reviews

5,106 Reviews of Orem Toyota - Service Center

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October 14, 2023

Orrin was very helpful and professional. He made the process smooth and very easy. Would recommend. More

by MAKENNAPHELON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Orrin. We look forward to seeing you again.

October 14, 2023

Scheduling the appointment was quick and easy. The speed of the service was excellent, however they forgot to reset the Service light. More

by dkgsmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Orem Toyota responded

Thank you for the feedback. We are sorry your maintenance light was not reset. Please feel free to stop by and we will quickly get that taken care of for you!

October 14, 2023

Loved the fact that they had me taken care of and were working on my car within just a few minutes. While Orrin was tied up I appreciated that Kaua came over and got me checked in right away until Orrin c More

by roydolsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Orrin & Kaua. We look forward to seeing you again.

October 12, 2023

Andrew did a great job with my Tacoma oil change and emissions. He also was efficient and great with new tire installation on my Highlander. He literally ran to take care of my needs. More

by Wolverine Pride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Andrew and that he was able to help you with both of your Toyota's. We look forward to seeing you again.

October 11, 2023

I love coming there. Everyone is so nice and helpful. They do great work in a short amount of time. Very much appreciated. More

by APGC5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Kaua. We look forward to seeing you again.

October 09, 2023

We scheduled for installation of a catalytic converter shield. We thought that we could drop in for 10,000 mile service. They added us to the service schedule and had the vehicle finished 15 minutes after More

by DONALD16
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Orem Toyota responded

Thank you for your feedback Donald . We are happy to hear you had a great experience with Lani and that we were able to get you in and out quickly. We look forward to seeing you again.

October 06, 2023

I just came in for a standard oil change. Everything went pretty smoothly. Kaua was friendly and helpful. More

by JIM.DARCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Orem Toyota responded

Thank you for your feedback Jim. We are happy to hear you had a great experience with Kaua. We look forward to seeing you again.

October 05, 2023

Overall great customer service and quick to respond when I arrived at the garage. No complaints here! More

by WILSONLEIATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience, and we look forward to seeing you again.

October 05, 2023

There was an upsale offered for a comprehensive service that was very expensive in IMO, so I did not do that. Otherwise, the service was fine More

by jerrytnaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Orem Toyota responded

Thank you for the feedback Jerry. If you would like to further discuss the services and what they cover, we would be happy to help you. We always want you to feel value in your service from Brent Brown Toyota. Please feel free to call our Service Manage Erik @ 801-233-4428.

October 04, 2023

Kaua was fast and professional. She kept me updated throughout the appointment. I schedule with her whenever I can. More

by kristyjbaker
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Orem Toyota responded

Kristy, Thank you for your feedback. We are happy to hear you had a great experience with Kaua. We look forward to seeing you again.

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