Dealership Experience
1 yr
Industry Experience
5 yrs, 4 mos
53 Reviews
Write a Review53 Reviews of Orrin Skinner
April 04, 2024
Addyn did a great job greeting me and getting me set up with Orrin. I had an appointment for 3:30. Orrin did say that they were very busy and it’ll probably take 1-1.5 to complete the service. I planned on with Orrin. I had an appointment for 3:30. Orrin did say that they were very busy and it’ll probably take 1-1.5 to complete the service. I planned on waiting so I said that was fine. It ended up being closer to 2hrs which was a little frustrating. Then he said they noticed a missing lug nut when they rotated the tires. It was there the last time we brought it in for a rotation so we’re not sure how it went missing. Orrin is doing a great job in helping us locate a replacement though. I did notice two other minor annoyances with my service besides the wait and the missing lug nut. As I drove away the hood suddenly popped up. It scared me bc there was no indicator that it wasn’t shut completely. Luckily, I wasn’t on the freeway yet. I had to pull over to close it completely. Lastly, when I got home I noticed the technician had just left my lug wrench on my passenger seat instead of returning it to the ziploc bag they found it in. I know these are small things but good service is remembering these little things. Overall, I do enjoy coming to this dealership for service. More
Other Employees Tagged: Addyn (service center greeter)
March 30, 2024
You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Daniel Ryan, Christopher Smith
March 28, 2024
They told me that 2 of my lugs were stripped on one of my tires. Gave me a quote to fix it for over $200 and 2 hours of my time. I left and took it to the place that put my tires on, they took the wheel off tires. Gave me a quote to fix it for over $200 and 2 hours of my time. I left and took it to the place that put my tires on, they took the wheel off and the lugs were not stripped! So pretty much just tried to get $ out of me for no reason. That’s pretty shady!! Also do you guys not put the lug nuts on with your fingers? You just try to zip them down with the gun? How many people do you screw over? More
March 27, 2024
It was easy to get appointments and very fast service. i am recommended this place to everyone i am recommended this place to everyone More
Other Employees Tagged: Joel Kitchen, Milani Hedquist, Enrique Soto, Kaua Pouha, Jaron Maxfield, Andrew Bailey, Nathan Parker, Daniel Ryan, Christopher Smith