Back

Orlando Mini

Orlando, FL

4.7
114 Reviews

350 South Lake Destiny Drive

Orlando, FL

32810

Directions

By Type

114 Reviews of Orlando Mini

August 16, 2010

Brittany and Kimberly were in the service drive when I arrived, and rather than ignoring me, as some sales personnel would do; they set about placing protective coverings on the floor and seat. In very sh More

by ray54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany, Kimberly, Garrett
May 22, 2013 -

Orlando Mini responded

Thank you for the positive review. Brittany, Garrett and Kimberly have been here for quite some time and are very passionate about cars. I'm glad you're happy with your service experience - thanks for making the drive. Sincerely, Mike Torre - Manager (mtorre@fieldsauto.com).

August 11, 2010

This is such a pleasant experience compared to most car dealers. I honestly feel Orlando Mini takes great pride and care in doing what's best and right for their customers! The epitome of service, the st More

by pdrusch1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lentini, Garrett Bowling, Parts Counter personnel
May 22, 2013 -

Orlando Mini responded

That's fantastic! That's the kind of experience we strive for every day. I'm happy to hear that you're enjoying your experience with us and we definitely do take pride in the work we do! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Mike Torre - General Manager (mtorre@fieldsauto.com).

July 19, 2010

Everyone at Orlando Mini is always very friendly and cheerful. The service is excellent and the appointment time is kept.The Mechanic that worked on my car was very knowledgable and kept my car clean an More

by ronnie948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Martinez (parts guy) Kent Little (Salesman)
May 22, 2013 -

Orlando Mini responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Mike Torre (mtorre@fieldsauto.com) - General Manager.

January 17, 2010

I visited the MINI or Orlando web site to check the new car inventory for a car equipped as I am seeking. It turned out that the site gave no information about the cars in inventory, except paint color an More

by KokomoKid
Friendliness
Recommend Dealer
No
Employees Worked With
Greg Brown (through web site)
May 22, 2013 -

Orlando Mini responded

I apologize for the poor customer relations and would like to discuss further if possible. I would be glad to review your history and try to help if it's not too late. Please contact me at 407-835-2727. Sincerely, Mike Torre, General Manager (mtorre@fieldsauto.com).

...
12