
Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Have taken my vehicle in for service multiple times stating issues I was having. If you’re not just going in for an oil change it seems like the service department always has an excuse not to do the wo stating issues I was having. If you’re not just going in for an oil change it seems like the service department always has an excuse not to do the work you’re requesting or they just completely overlook mechanical issues causing problems with your vehicle. It took me three different trips to Orr Chevy to get my truck looked at properly and mechanic told me the potential root cause. I also requested an alignment but how convenient the alignment machine was out of service. The next day I took my truck to a different mechanic shop since it seems Chevrolet never can complete the work you need done. The shop gave me an alignment for half the price I would’ve been charged at Orr Chevy and they also found my control arm for my passenger front tire was bad and could fail at any minute. This was something Orr Chevrolet definitely did not catch or even bother to inform me of. Unacceptable and unprofessional as it gets. I will never be using Orr for my service needs again. More
The service was very good. It was a very good experience the salesman Robbie explained everything in detail It was a very good experience the salesman Robbie explained everything in detail More
My advisor was amazing the only reason for not giving 5 stars is the lack of free snacks coming from central Arkansas they always provided refreshments while I waited! Orr stop being cheap and provide the stars is the lack of free snacks coming from central Arkansas they always provided refreshments while I waited! Orr stop being cheap and provide the people that spend money w you with some refreshments! More
Brent our salesman was amazing and patient with us. Brent worked so hard to get us in the vehicle we wanted as well as a payment that fit our needs. We are definitely impressed with Brent. Brent worked so hard to get us in the vehicle we wanted as well as a payment that fit our needs. We are definitely impressed with Brent. More
Service department excellent overall. Service advisor Eduardo found one part to be on back order with Chevrolet and worked hard to find options. Parts department finally located acre manu Service advisor Eduardo found one part to be on back order with Chevrolet and worked hard to find options. Parts department finally located acre manufactured part when Chevrolet didn’t come through. Service managed Jarred and Eduardo worked constantly and kept me informed along the way. More
Everyone at the dealership was very friendly and helpful. Scott was courteous, respectful and very informative. We will be referring Scott and the entire Orr team to our friends and family. Scott was courteous, respectful and very informative. We will be referring Scott and the entire Orr team to our friends and family. More
Very professional and fast very good customer service and very friendly staff will repeat again very friendly staff will repeat again More
The service and hospitality I received from Eduardo and Jared Faber at this dealership were second to none! They got my vehicle back to me as quick as possible and communicated throughout the process flawl Jared Faber at this dealership were second to none! They got my vehicle back to me as quick as possible and communicated throughout the process flawlessly. Their service ensured that I will return to this dealership not only for service but for new vehicle purchases in the future. More